Export Entry Coordinator

The Receiving Coordinator is responsible for ensuring the accurate processing of overborder delivery documentation, maintaining compliance with SARS requirements, and safeguarding against penalties through precise tariff application and declaration submissions. The role involves verifying and handling all necessary paperwork for consignments, supporting operational tasks to ensure smooth daily functioning, and upholding professional conduct in line with company standards.

Key Responsibilities & Duties:

1. Overborder Delivery Documentation

• Accurately process consignment information into SARS systems, ensuring all data is captured correctly and submitted within required timeframes.
• Apply correct tariffs to each consignment before submission, safeguarding against penalties and ensuring compliance with customs regulations.
• Verify customer documentation prior to processing, confirming that all paperwork is complete, accurate, and compliant with SARS requirements.
• Ensure border clearance documentation is obtained and validated before consignments proceed, preventing delays or fines.
• Complete and submit declarations for every consignment, maintaining accurate records for audit and compliance purposes.
• Provide drivers with required paperwork before departure, ensuring they are equipped with stamped and authorised documents.
• Confirm return of stamped paperwork upon driver arrival, verifying that all documentation is correctly completed and returned.
• Maintain proof of delivery records by filing complete sets of documentation for each consignment, ensuring traceability and compliance.

2. Operational Support

• Assist with daily operational tasks to support smooth functioning across logistics and receiving activities.
• Follow Standard Operating Procedures consistently when performing duties, ensuring compliance with company standards and industry regulations.
• Provide flexible support across different operational areas when required, contributing to team efficiency and continuity.

3. Professional Conduct and Compliance

• Demonstrate professional behaviour in all work‑related interactions, maintaining respectful and courteous communication with colleagues, customers, and drivers.
• Adhere to company dress code at all times, presenting a professional image consistent with organisational standards. Uphold compliance standards by ensuring all tasks are performed in line with company policies and legal requirements.

4. Health, Safety, and Housekeeping

• Comply with health and safety regulations at all times, ensuring personal safety and the safety of others in the workplace.
• Maintain a clean work environment by performing housekeeping duties regularly, keeping work areas organised and hazard‑free.
• Promote safe practices by identifying risks, reporting hazards, and contributing to a culture of safety awareness.

Skills Required:

• Strong communication skills to liaise effectively with drivers, customers, and internal teams.
• Proven troubleshooting skills to resolve documentation discrepancies and operational challenges.
• Solid data entry skills to ensure accurate processing of SARS submissions and declarations.
• Attention to detail to verify paperwork, tariffs, and proof of delivery records.
• Organisational skills to maintain orderly filing systems and meet strict deadlines.
• Adaptability to provide operational support across varied tasks.

Minimum Requirements:

• Grade 12 3+ years’ experience within an Overborder environment (BLNE).
• Intermediate proficiency in Microsoft Office Suite, with the ability to prepare, edit, and maintain compliance‑ready documentation.
• Competence in SARS eFiling systems to accurately process declarations and apply correct tariffs.
• Working knowledge of Freightware or Embrace systems to support operational tasks and maintain logistics records.

Work Location: In person