Export Import Staff

Requirements

• Minimum Diploma (D3) or Bachelor's Degree (S1) in International Trade, Business Administration, Logistics, Management, or a related field
• Minimum 3–5 years of working experience in export-import, logistics, or international trade
• Fluent in Mandarin (spoken and written) is mandatory — will be used for daily communication with Chinese suppliers/buyers
• Good command of English (spoken and written) for international correspondence
• Strong understanding of export-import procedures, customs regulations, and international trade documentation (PIB/PEB, Bill of Lading, Certificate of Origin, Invoice, Packing List, etc.)
• Familiar with Letter of Credit (L/C), and international payment methods
• Experience liaising with freight forwarders, shipping lines, and customs brokers
• Proficient in Microsoft Office (Excel, Word, Outlook) and familiar with ERP/customs systems
• Detail-oriented, well-organized, and able to work under tight shipment deadlines
• Good negotiation and communication skills
• Able to work independently as well as in a team
• Willing to travel domestically if required

Job Description (Jobdesk)

1. Handle end-to-end export and import documentation and processes (PEB/PIB, invoice, packing list, COO, B/L, etc.)
2. Communicate and negotiate directly with overseas (Chinese-speaking) suppliers, buyers, and partners in Mandarin
3. Coordinate with freight forwarders, shipping lines, and customs brokers to ensure smooth and timely shipment
4. Monitor shipment schedules, track cargo status, and update internal stakeholders on delivery progress
5. Prepare and verify all required export-import documents in compliance with customs and government regulations
6. Process and monitor Letter of Credit (L/C), payment terms, and other trade finance documents
7. Coordinate with internal departments (warehouse, finance, purchasing) to ensure accurate stock and order data
8. Handle issue resolution related to customs clearance, delayed shipments, or documentation discrepancies
9. Maintain proper filing and documentation records for audit and compliance purposes
10. Prepare regular reports on export-import activity, costs, and shipment status for management
11. Stay updated on changes in customs regulations, tariffs, and international trade policies
12. Build and maintain good relationships with overseas partners, especially Chinese-speaking clients/vendors