Export Inside Sales Support (Sales Coordinator)

Job Responsibilities:

• Support Sales Executive on day-to-day basis and act as internal focal point of customers’ contact on administrative work, follow up on quotation and sales enquiries with phone call and email
• Attending phone calls, handling incoming emails and re-directing all relevant enquiries
• Schedule and prepare materials to support Sales Executive for customer meetings
• Create/update agreements and tenders in the respective system and communicate them to concerned parties
• Creating Rate Sheet in each of Particular Trades, updating the market rate situation and space forecast on weekly basis
• Attend to client complaints, follow up for solutions and coordinate with relevant department to solve the issue
• Support on any other ad-hoc duties as assigned by Sales Executive, Sales Manager, Trade Manager and Country Sales Manager.

Job Requirement:

• Hold a bachelor's degree.
• Min. 2 year's experiences as Shipping Line sales or freight forwarder
• Possess good understanding in shipping line business.
• Excellent Communication Skill, English is a must.
• Computer literate: Ms. Office (Word, Excel, Power Point)
• Excellent interpersonal skills and able to handle rejection.
• Having excellent customer service skill.
• Good Analytical thinking