Export Key Account Manager

Dilexa is a strong manufacturing company and brand organization operating in the personal care, hygiene, and cosmetics sectors. With its innovative approach, sustainable growth vision, and broad product portfolio, it aims to create value in both local and global markets.

Under the Dilexa umbrella, the portfolio includes Canped, one of Turkey’s most preferred brands in the adult care category; Canbebe, which maintains a strong position in export markets; ProSafe, an emerging adult care brand; and Windel, which addresses diverse consumer needs.

In addition, the sales and marketing operations of Canan Kozmetik, the owner and manufacturer of the İpek Shampoo brand, are also conducted within Dilexa. This structure creates a strong and integrated value chain across product development, manufacturing, marketing, and sales processes.

Key Responsibilities

• Achieve monthly, quarterly, and annual sales, profitability, and growth targets for the assigned countries.
• Manage existing distributor relationships while identifying, appointing, and developing new distributors in target and underperforming markets.
• Coordinate customer orders with internal departments and monitor order processing, shipments, inventory availability, and payment status, ensuring timely communication with customers.
• Monitor customer payments, manage collection processes, and follow up on overdue receivables.
• Prepare sales forecasts for approximately 100 SKUs and analyze sales, inventory, pricing, and distribution data, sharing insights with relevant internal teams.
• Develop and execute Trade Marketing activities and annual marketing plans for assigned markets in close collaboration with the Marketing team.
• Conduct regular international business trips to evaluate distributor performance, market penetration, point-of-sale execution, competitor activities, pricing strategies, and product quality, and provide recommendations for continuous improvement.
• Represent the company at international trade fairs, exhibitions, and industry events while identifying and pursuing new business opportunities.
• Prepare daily, weekly, and monthly sales and operational reports and actively participate in internal coordination meetings.

Qualifications

• Bachelor’s degree in Business Administration, Economics, International Trade, Industrial Engineering, or a related field.
• Minimum of 5 years of experience in international sales/export sales.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Advanced English proficiency
• Knowledge of Arabic and/or French is preferred
• Strong negotiation and persuasion skills
• Solution-oriented mindset
• Time management
• Effective communication skills

What We Offer

• The opportunity to work across multiple categories in a high-growth environment.
• A "hands-on" role where you can truly make an impact and see the results of your work.
• A collaborative and entrepreneurial culture.