Export Logistic Customer Service Executive

1. Handle daily operation tasks for export shipments

2. Preparation of shipping documents & sample arrangement

3. Monitor shipment status and provide timely updates to customers

4. Work closely with customers & suppliers/ forwarder to ensure smooth operation planning

5. Attend customer orders, enquiries and complaints

6. Managing the payment from customer

7. Coordinate with warehouse, logistic, purchasing and sales departments as well as other departments to ensure on time delivery of orders

8. Responsible for team performance on timely and accurate execution of orders and ensure on time in full deliveries according to agreed term of sales

Requirements :

• Minimum 2 to 3 years working experience with LC, Letter of Credit (preferable)
• Possess at least diploma or bachelor degree in relevant field
• Possess basic logistic knowledge is preferable
• Good command of both oral & written in English and Mandarin (is a must). "We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."
• Good customer service, communication & interpersonal skills.
• Good team player & time management.
• Preferable can join immediately.