Export Logistics Officer

Job Summary:

The Export Logistics Officer is responsible for the accurate and timely preparation, processing, monitoring, and completion of export documentation and shipment requirements to ensure the smooth movement of export products from production to customers. The position ensures compliance with customer requirements, shipping line procedures, customs regulations, international trade standards, and company policies while maintaining complete documentation, shipment accuracy, and customer satisfaction. The Export Processor serves as the primary coordinator between internal departments and external service providers to facilitate on-time export deliveries and efficient documentation management.

Core Duties:

1. Process Export Documentation – Prepare, review, and complete all export documents required for shipment, customs clearance, and customer requirements.
2. Coordinate Shipment Schedules – Coordinate with production, warehouse, freight forwarders, customs brokers, and shipping lines to ensure timely shipment.
3. Monitor Export Transactions – Track export orders from production until cargo arrival and ensure completion of required documentation.
4. Ensure Regulatory Compliance – Ensure compliance with Philippine export regulations, customs requirements, international trade documentation, and customer specifications.
5. Customer Documentation Support – Prepare documents requested by overseas customers including Certificates of Origin, commercial invoices, packing lists, bills of lading, and related certificates.
6. Maintain Export Records – Organize and maintain complete export files for audit, traceability, ISO compliance, and future reference.
7. Coordinate Payment Documentation – Assist Accounting in preparing shipping documents required for LC, CAD, TT, and other export payment arrangements.
8. Support Continuous Improvement – Recommend process improvements that enhance export processing efficiency, documentation accuracy, and customer satisfaction.

Job Specifications:

Education:

• Bachelor's Degree in Customs Administration, Business Administration, International Business, Logistics, Supply Chain Management, or any related field.

Experience:

• Preferably 1–3 years of experience in export processing, logistics, shipping, documentation, or international trade.
• Fresh graduates with relevant internship experience may be considered.

Technical Skills:

• Knowledge of export documentation requirements.
• Familiarity with shipping and logistics operations.
• Understanding of customs procedures and international trade documentation.
• Proficient in Microsoft Office applications, particularly Excel.
• Strong document verification and records management skills.

Work Environment & Physical Requirements:

• Office-based with frequent coordination with warehouse and production areas.
• May occasionally require extended working hours during shipment cut-offs.
• Occasional visits to ports, customs offices, or logistics providers when necessary.

Language:

• Able to communicate effectively in English, Filipino, and Bisaya, both written and verbal.

Documentation:

• Strong report preparation and documentation skills.
• Data encoding and document control.
• Electronic filing and records management.

Other specifications:

• High level of integrity and confidentiality.
• Excellent organizational and analytical skills.
• Ability to work under pressure and meet strict shipment deadlines.
• Strong coordination and interpersonal communication skills.
• Customer-focused with exceptional attention to detail