Export Manager – CHA Operations & Documentation

1. Export Operations

• Manage end-to-end export customs clearance activities.
• Coordinate with exporters, CHA staff, customs officials, shipping lines, freight forwarders, and transporters.
• Monitor shipment status from document receipt through customs clearance and cargo movement.
• Ensure timely filing of shipping bills and completion of customs formalities.
• Coordinate examination, assessment, query resolution, Let Export Order (LEO), and other customs processes.
• Monitor factory stuffing, container movement, port/CFS/ICD operations, as applicable.
• Handle operational issues and ensure timely resolution to avoid shipment delays.
• Track pending shipments and ensure proper follow-up with the concerned teams.

2. Export Documentation

• Verify commercial invoices, packing lists, purchase orders, export contracts, certificates, and other shipment documents.
• Ensure accurate preparation and filing of shipping bills.
• Check HS classification, FOB value, quantity, description, drawback/benefit details, and other relevant declarations.
• Coordinate documentation required for various export schemes and incentives, wherever applicable.
• Verify customs documents and ensure compliance with applicable regulations.
• Maintain proper records of shipping bills, supporting documents, examination reports, and clearance-related records.
• Ensure timely submission of documents to customers and concerned stakeholders.

3. Customs Compliance

• Ensure export shipments comply with applicable Customs regulations and procedures.
• Keep track of changes in customs procedures, notifications, circulars, and export documentation requirements.
• Coordinate with Customs officers and other regulatory authorities for queries and approvals.
• Ensure proper handling of customs queries, examination discrepancies, and document deficiencies.
• Minimize errors, penalties, delays, and compliance risks.

4. Team Management

• Supervise and guide export documentation and operations executives.
• Allocate work and monitor daily shipment activities.
• Review team performance, accuracy, and productivity.
• Train team members on export documentation and customs procedures.
• Ensure proper handover and communication between documentation and operations teams.

5. Customer Coordination

• Act as the primary operational contact for assigned export customers.
• Provide regular shipment updates and clearance status.
• Resolve customer queries related to documentation and customs clearance.
• Coordinate with customers for missing or incorrect documents.
• Maintain strong customer relationships through timely and accurate service.

6. MIS & Reporting

• Prepare daily/weekly/monthly export operation reports.
• Monitor pending shipping bills, customs queries, examination, LEO, and other outstanding activities.
• Maintain shipment-wise documentation and operational records.
• Track turnaround time and identify recurring operational issues.
• Report delays, exceptions, and compliance concerns to management.

Pay: From ₹50,000.00 per month

Work Location: In person