Export Manager

Role & responsibilities

• Manage export orders from order confirmation to shipment and documentation closure.
• Coordinate with international customers, distributors, logistics partners, CHA, freight forwarders, production, warehouse, finance, and regulatory teams.
• Prepare and verify commercial invoices, packing lists, shipping documents, COO, COA, certificates, and other export documents.
• Handle documentation related to LC, TT, advance payments, shipping bills, and export realization.
• Ensure compliance with DGFT, customs, and applicable international export requirements.
• Monitor shipment status, dispatch schedules, delivery timelines, and resolve operational/documentation issues.
• Maintain professional relationships with international customers and business partners.
• Coordinate with Finance/Accounts for payment follow-up and export realization.
• Prepare export MIS, shipment reports, order status, pending payment, and dispatch reports.
• Maintain accurate records of export orders, shipments, payments, and documentation.

Preferred candidate profile

• 56 years of experience in Export Operations, preferably within the pharmaceutical industry.
• Strong knowledge of export documentation and shipment processes.
• Good understanding of DGFT, customs, logistics, and international trade procedures.
• Experience handling international customers and distributors.
• Good knowledge of LC, TT, advance payments, shipping documentation, and export realization.
• Strong coordination, negotiation, follow-up, and problem-solving skills.
• Good command of MS Excel, ERP systems, and export-related documentation.
• Excellent written and verbal communication skills.
• Ability to manage multiple shipments and deadlines simultaneously.