Export Manager

Role & responsibilities

1. Lead and manage the complete international export business across assigned global markets, with overall responsibility for revenue, profitability, market expansion, distributor performance and sustainable business growth.
2. Develop and execute annual operating plans (AOP), export strategies, sales budgets, market-wise targets and business plans aligned with the organization's overall growth objectives.
3. Own the P&L, top-line and bottom-line performance of international markets, ensuring disciplined pricing, cost control, margin management and profitable revenue growth.
4. Manage international business across Africa and middle east markets, identifying new markets and developing market-entry strategies.
5. Develop and implement Go-to-Market (GTM) and Route-to-Market (RTM) strategies for new countries, products, channels and customer segments.
6. Identify, appoint and manage importers, distributors, institutional distributors, retailers, channel partners and strategic international accounts.
7. Establish distributor evaluation and governance systems covering sales performance, market coverage, inventory, receivables, profitability, promotional effectiveness and business development.
8. Prepare and monitor monthly, quarterly and annual sales forecasts, demand plans and business projections in coordination with Sales, Supply Chain, Finance and distributors.
9. Develop and implement international pricing strategies, including FOB/CIF pricing, trade margins, distributor margins, freight impact, currency fluctuations and market-specific commercial structures.
10. Continuously review pricing and cost structures to improve gross margins, contribution margins and overall profitability.
11. Drive international export sales and achieve country-wise, distributor-wise and channel-wise sales targets by developing new markets, customers and business opportunities.
12. Lead commercial negotiations covering pricing, payment terms, credit limits, MOQ, Incoterms, freight, distributor margins and promotional investments.
13. Manage and strengthen relationships with international customers, distributors, importers and key accounts to ensure repeat business and sustainable growth.
14. Develop international marketing and market expansion strategies through market research, competitor analysis, trade promotions, customer insights and new product opportunities.
15. Manage the complete export order cycle, coordinating with Production, Supply Chain, Finance, QA, Logistics and Regulatory teams to ensure timely delivery and compliance.
16. Monitor sales, profitability, receivables, inventory and market performance, provide strategic inputs to management, and drive continuous improvement and profitable international business growth.