EXPORT MERCHANDISER

About the role

Export Merchandiser responsible for managing and monitoring international customer orders from sample development and confirmation through production, quality inspection, shipment, and payment processes.

Key responsibilities

• Manage order process from sample confirmation, PO, production, QC/inspection through shipment and payment
• Communicate and follow up with international buyers/customers via email and other communication channels
• Handle sample development processes, sample revisions, approvals, and provide customer updates
• Ensure CAD/PDS/die-cut alignment with PI/PO, including model, product name, size, color, and packaging
• Coordinate with Production, QC, Warehouse, and Export/Logistics teams to ensure orders proceed on schedule
• Monitor production processes and ensure quality and quantity meet customer requirements
• Participate in Initial, During, and Final Inspection processes and assist in resolving production/quality issues
• Verify packaging details, carton marks, carton size, gross/net weight, and packing methods
• Ensure GTIN-14/UPC barcodes are printed correctly and scannable
• Coordinate shipment, booking, customs clearance, and export documentation completeness

About you

• Minimum D3/S1 education, open to various relevant majors
• Minimum 2–3 years experience as Merchandiser, Export Merchandiser, Overseas Merchandiser, Production Merchandiser, or similar position in manufacturing companies
• Experience in toy/plush manufacturing is an advantage
• Experience handling international buyers/customers
• Understanding of PO → Sample → Production → QC → Inspection → Shipment workflow
• English, Chinese and Korean communication skills, particularly for email and customer communication
• Strong coordination and follow-up capabilities
• Attention to detail in document, product specification, packaging, and order detail verification
• Ability to work with targets and deadlines
• Willing to be placed in KEK Batang, Central Java