Export Officer

• Provides administrative support for export sales transactions, including preparation and processing of Sales Contracts, Purchase Requisition
• Slips, Orders of Payment, and other internal documents.
• Coordinates with QA, Production, Logistics, Treasury, and other departments regarding customer orders, product samples, laboratory testing, certifications, and other export requirements.
• Coordinates the preparation, collection, and dispatch of product samples to prospective and existing customers and third-party laboratories, and follows up on test results or customer feedback.
• Processes applications and requests for export-related clearances, certificates, surveyor reports, laboratory tests, and other documents required by customers or destination countries.
• Coordinates the sending of original export documents, samples, and other materials to customers, laboratories, and other external parties through couriers.
• Maintains and updates export sales records, customer files, databases, shipment schedules, sample/laboratory monitoring, and other departmental records.
• Assists in monitoring monthly export sales, weekly shipments, customer orders, samples, and laboratory testing requirements.
• Coordinates customer requirements such as product specifications, Halal, Kosher, FSSC, and other supporting documents, in consultation with QA and other concerned departments.
• Handles administrative processing of repeat orders from existing retail/export customers, including order coordination, payment follow-up, scheduling, and filing.
• Provides administrative support during trade shows, exhibitions, and other export sales activities, including handling inquiries and distribution of samples.
• Performs research, coordination, and other administrative tasks as may be assigned by the Export Sales Manager.

Qualifications:

• Education: Bachelor’s degree in Business Administration, International Business, Export Management, Logistics/Supply Chain Management, or a related field.
• Experience: Minimum 2–3 years of relevant work experience in export sales administration, export documentation, international logistics, or a similar role, preferably in a manufacturing or FMCG company.