Export Planner (Warehouse)

About the role

This role involves preparing and updating load plans for daily operations, coordinating with export consolidation teams, and troubleshooting cargo disputes. You will work with the warehouse to coordinate shipments, liaise with customers on fulfilling requirements and problem resolution, create and send invoices, and provide updates to customers. You will coordinate with various functions as required, answer phone calls, and perform admin and clerical work.

Key responsibilities

• Prepare load plan for daily operations
• Update load plan and confirm container with export consolidation
• Troubleshooting with cargo dispute and planning of Export Consol.
• Work with warehouse to coordinate shipments and provide updates to customers
• Work with customers on fulfilling requirements and problem resolution
• Create and send invoices to customers
• Coordinate with various functions as required
• Answer phone calls
• Perform admin and clerical work

About you

• Possess O level, A Level, ITE, Diploma in relevant discipline, Logistics/Transportation, Business Studies/Administration Management, Maritime Studies, Supply Chain, or equivalent
• Minimum 0 to 2 years' experience in shipping/freight forwarding preferred
• Good communication and customer service skills
• Meticulous with an eye for details
• Positive working attitude
• Interested in data entry and documentation
• Proficient in PC applications (MS Word, Excel)

Benefits

• 5.5-day work week, with alternate Saturdays off upon confirmation
• Medical and dental benefits
• Friendly working environment