Export Pricing & Sales Support

Job Descriptions

Export Pricing & Rate Procurement

• Proactively source and negotiate competitive air and ocean freight export rates from shipping lines, co-loaders, airlines, and overseas agents.
• Quickly process day-to-day spot inquiries and respond efficiently to structured Requests for Proposals (RFQs) and tenders.
• Build, update, and manage the company’s internal buying and selling tariff sheets for core trade lanes.
• Monitor local and international shipping market trends, container space availability (especially peak season congestion), and competitor pricing strategies.

Sales Support & Coordination

• Prepare accurate formal quotations and cost sheets for sales executives and direct customers.
• Assist sales executives with early-stage client follow-ups, qualification of incoming leads, and scheduling introduction meetings.
• Respond to routine client inquiries via email and phone calls in a highly professional, polite, and affirmative corporate manner.

Operational Liaison

• Initiate space and container bookings with carriers/airlines upon sales conversion, securing Booking Confirmations (BK).
• Coordinate with the customer service and operations teams to hand over newly won business accounts seamlessly, ensuring all quoted local charges and special instructions are aligned

Job Requirements:

• Minimum Bachelor’s Degree (S1) or Diploma (D3) in Maritime Studies, Transportation Management, Logistics, Business Administration, or a related field.
• Minimum 1–3 years of hands-on experience in Export Pricing, Sales Support, or Customer Service within an international air/sea freight forwarding setup in Indonesia.
• Deep understanding of export processes, Incoterms, ocean liner tariffs, local port charges, local customs practices, and air freight regulations.
• Proficiency in spoken and written Bahasa Indonesia and English for communicating with overseas agents and local multi-national clients. (Mandarin proficiency is a plus).
• Computer literate with strong command over Microsoft Excel (VLOOKUP, Pivot Tables) and experience navigating freight forwarding software.
• Excellent negotiation skills, analytical mindset for number-crunching, ability to thrive under tight deadlines, and strong relationship-building capabilities.