Export Sales Support Professional

The opportunity

General Sales & Marketing work focuses on a combination of general sales and marketing work including: Face-to-face and/or remote sales to new or existing customers Assessing customer needs and suggesting appropriate products, services and/or solutions Planning, developing, and delivering the marketing strategy for products/services and associated brand(s) Evaluating, measuring, and managing the product/brand P&L (e.g., budgeting, expenditures, profitability, return-on-investment, etc.) Incumbents in this specialization may also provide customer service and support in the form of information on product/price and resolution to issues related to billing, shipping, delivery, complaints, etc. Incumbents matching to this specialization are compensated based on achievement of sales targets.

How youll make an impact

• Timely acknowledgment of enquiry and sharing them with the respective department.
• Capability to understand customer drawings, product knowledge and related specifications.
• Knowledge of contract review procedure and get clarification from customers for the enquiry received before offer submission.
• Preparation of rate contract/offers and submitting them to customers.
• Following up on submitted offer to convert them into orders.
• Acknowledging the purchase orders received by submitting the order acceptance and coordinating for the delivery dates with order handlers.
• Preparation of the monthly delivery schedule plan as per the customer requirements.
• Ensuring the consistent loading of products manufactured at the factory.
• Getting Input from customers on their requirements and prioritizing those materials in production to increase customer satisfaction.
• Collaborate with Backend & Head of Production to improve delivery and timely response to customers.
• Communication to the customers on planned deliveries during the month and update if any revision in the dates.
• Coordinating with order handler for packing list and arranging forwarders for the planned material during the month wherever required.
• Sending invoice and packing list for attestation by Chamber of Commerce.
• Coordinating with the logistics team by providing the dispatch information and arranging the BL for the timely submission.
• Submitting the relevant documents to bank through FEMA for timely material customs clearance.
• Sending overdue payment information to ensure payment on time and reduce DSO.
• Support improvement of Sales Process.
• Ensure compliance with internal and external regulations, procedures, and guidelines.
• Live the companys core values of Safety and Integrity, taking responsibility for actions while caring for colleagues and the business.

Your background:

• Should be a Graduate.
• Proven work experience in the transformer environment, marketing and sales with minimum 2 years relevant work experience. With background in contract review, quotation preparation including costing and pricing experience.
• Hands-on experience in sales documentation for delivering excellent customer experience. Knowledge on SAP and MS Office
• Understand sales performance metrics.
• Excellent communication & interpersonal skills both verbal and written, negotiation skill, influencing skills.
• Proficiency in both spoken & written English language is required