Export Senior Supervisor

• Prepare and monitor OPEX, control export operational costs, and support shipment profitability improvement.
• Negotiate freight rates periodically and monitor shipping costs to ensure cost efficiency.
• Oversee the end-to-end export process, from booking to shipment delivery, including vessel/flight schedules, space availability, rollover, and delays.
• Coordinate and supervise the Export team, including Customer Service, Documentation, and Operations.
• Prepare and monitor operational KPI reports, including OTD, lead time, shipment volume, profitability, and customer satisfaction.
• Develop and improve export SOPs, provide coaching, and evaluate team performance.
• Prepare Delivery Orders (DO) based on Sales Orders (SO) and coordinate shipping instructions with forwarding agents and Warehouse.
• Prepare and verify export documentation, including Packing List, Invoice, PEB, B/L or AWB, Certificate of Origin/GSP, Certificate of Analysis, and Marine Cargo Insurance documents.
• Review draft B/L and ensure the accuracy and completeness of export documents in coordination with forwarding agents and Customs.
• Prepare and submit required export documents for customer collection through banks and coordinate document delivery via courier services.
• Prepare prior notice and pre-shipment advice for customers, particularly shipments to the USA.
• Maintain proper documentation and records of export transactions and process payment requests for export-related charges.

Qualifications :

• Bachelor's Degree in Business Administration, Economics, Management, or a related field.
• Minimum 6 years of experience as an Export Supervisor or in a similar export logistics role.
• Familiar with SAP and Microsoft Office applications, especially Ms. Excel.
• Strong knowledge of export documentation, shipping processes, customs clearance, and international trade regulations.
• Fluent in English, both written and spoken.
• Excellent communication skills with the ability to collaborate effectively across departments.
• Honest, disciplined, detail-oriented, and proactive.
• Able to work independently while managing multiple priorities in a fast-paced environment.
• Placement in Head Office, Cideng, Central Jakarta