Export/Import Coordinator

Full job description

Please note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Euro-American Air Freight Forwarding Co., Inc., considers all of these variables when extending an offer of employment.

Position Summary:

The Import/Export Transportation Coordinator regularly and directly interfaces with clients and carriers to ensure a high level of performance in the movement of goods through the supply chain, from start to finish. Job location in person, Worcester, Ma 01602

Essential Duties & Responsibilities:

• Maintain services toward customer's satisfactions & excellency through good communication & coordination with customer/carriers & affiliated business suppliers/partners
• Issue quotes to clients
• Rate files in accordance with client rates/quotes
• Finalize files with billing charges, complete billing invoices
• Ok vendor invoices for payment
• Complete additional duties as assigned

Import

• Processing and handling of both air and ocean import shipments.
• Track and Trace shipments to their final destination.
• Communicating with overseas agents, US handling agents, ocean carriers, co-loaders, airlines, Container Freight Stations to ensure smooth coordination.
• Arrange clearance and delivery to customer facilities
• Take proactive and proper action whenever needed to avoid delays or problems
• Prepare reports and/or advising clients of shipment status

Export

• Processing and handling of both air and ocean export shipments including scheduling pickup, booking, issuing shipment documentation, sending pre-alerts
• Track and Trace Shipments to their final destination
• Communicating with shippers, truck carriers, handling agents, airlines, overseas agents to ensure smooth coordination.
• Take necessary steps for regulatory compliance set forth by TSA, Export Customs and any other federal agencies required.

Requirements:

• Industry experience (Import/export), preferred but not required
• Exceptional Customer Service skills (verbal and written)
• Detail oriented, Self-motivated, Exceptional problem-solving skills
• Communicate effectively with internal departments, other regional branches and offices, and all external contacts
• Good organizational skills and ability to learn and retain information to build core industry related skills.
• Know how to use and organize Microsoft Word, Excel, PowerPoint, Outlook, Smartsheet, Magaya a plus.
• Successful background check required

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• Monday to Friday

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person