SDI Business Services
Extended Workforce Operations Coordinator
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Hybrid
Published on:
17 September 2026
What they need
Extended Workforce Operations Coordinator
Job Brief
We are seeking an organized, detail-oriented Extended Workforce Operations Coordinator to Project the day-to-day operations of MSP -contingent extended workforce. In this role, you will serve as the primary link between internal hiring managers, HR teams, procurement, and external staffing vendors. Your main goal is to ensure that our extended workforce is onboarded quickly, remains fully compliant with industry regulations, and operates efficiently within our internal systems
Key Responsibilities
Onboarding & Offboarding Lifecycle
- Coordinate background checks, Validate screenings requirement, and required credential verifications for new contractors.
- Provision system access, for security badges, and hardware by coordinating directly with IT Spoc and facilities teams.
- Facilitate formal offboarding processes, ensuring immediate asset retrieval and IT access revocation upon contract termination
Compliance & Risk Management
- Audit contractor documentation regularly to guarantee compliance with local labor laws, tax regulations, and internal company policies.
- Monitor contract end dates and proactively engage hiring managers to coordinate extensions or planned terminations.
- Mitigate co-employment risks by enforcing proper boundaries between internal employees and independent contractors.
Vendor & VMS Administration
- Act as the system administrator for our Vendor Management System (VMS) to track active assignments, statement of work (SOW) details, and headcount limits.
- Serve as the main contact for external staffing agencies regarding onboarding guidelines, billing discrepancies, and technical support.
- Review contingent worker timesheets and project expense reports to verify alignment with vendor contracts before payroll submission.
Reporting & Analytics
- Generate monthly data reports on contingent workforce spend, vendor performance metrics, and average time-to-hire.
- Track headcount trends across various business units to help leaders forecast seasonal labor demands.
Requirements & Qualifications
Experience & Education
- Education: Bachelors degree in Human Resources, Business Administration, Operations Management, or a related field.
- Experience: 2+ years of professional experience in HR operations, recruiting coordination, procurement, or workforce management.
- Systems Expertise: Hands-on experience operating within Vendor Management Systems (VMS) (e.g., SAP Fieldglass, Beeline, Coupa, fieldglass etc) or Applicant Tracking Systems (ATS) is highly preferred.
Technical & Soft Skills
- Organization: Exceptional multitasking skills with a proven track record of handling high-volume operational administrative tasks.
- Communication: Strong interpersonal and clear written communication skills needed to interact effectively with external vendors and executive stakeholders.
- Data Literacy: Proficient in Microsoft Excel (e.g., VLOOKUPs, Pivot Tables) and data-driven reporting tools to monitor operational performance
- Problem Solving: Ability to resolve scheduling, logistics, and data discrepancies independently in a fast-paced work environment
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