External Auditor

Role1. Daily Sales & Collection Audit

* Verify branch-wise daily sales against billing/POS records.

* Reconcile collections across:

* Cash

* UPI

* Credit/debit cards

* Bank transfers

* Other payment modes

* Verify that collections received correspond to the correct customer invoice.

* Check whether invoices are generated promptly after receipt of payment.

* Identify payments received but billed on a later date.

* Identify bills generated without corresponding payment records.

2. Bank & Payment Reconciliation

* Reconcile branch collections with bank credits and payment gateway/terminal settlements.

* Verify that cash collected by branches is deposited completely and on time.

* Investigate short deposits, delayed deposits and unidentified receipts.

* Reconcile UPI/card settlement reports against invoices and bank statements.

* Prepare branch-wise daily reconciliation exceptions.

3. Billing & Fraud-Control Audit

Review transactions for unusual or unauthorized activity, including:

* Excessive or unusual discounts

* 9099% discounts or abnormal price reductions

* Deleted/cancelled invoices

* Credit notes

* Sales returns

* Changes in product/service prices

* Backdated invoices

* Delayed billing after receiving payment

* Manual adjustments

* Cash transactions used to adjust previous electronic payments

* Unusual write-offs

* Duplicate or missing invoices

Any suspicious transaction should be independently verified and escalated.

4. Branch Expense Audit

* Verify petty cash expenses.

* Check supporting bills/vouchers for every branch expense.

* Identify expenses without supporting documents.

* Check whether expenses have appropriate authorization.

* Review unusual or repetitive vendor payments.

* Verify employee advances and reimbursements.

* Report unsupported or potentially personal expenses.

5. Stock Audit

* Conduct periodic physical stock verification at branches.

* Reconcile physical stock with system stock.

* Verify inward and outward movement of stock.

* Check branch-to-branch transfers.

* Investigate shortages, excess stock and unexplained adjustments.

* Review damaged, obsolete and written-off inventory.

* Identify slow-moving/ageing stock.

6. Surprise Branch Audits

Conduct regular unannounced branch visits covering:

* Cash on hand

* Physical stock

* Billing practices

* Payment receipts

* Petty cash

* Discounts

* Customer orders

* Pending deliveries

* Refunds/credit notes

* Supporting documentation

The auditor should independently verify transactions rather than relying solely on explanations provided by branch personnel.

Daily Exception Report

Prepare a concise Branch Audit Exception Report highlighting:

* Sales vs collections mismatch

* Collections vs bank mismatch

* Cash deposit shortages/delays

* Missing invoices

* Delayed billing

* Unusual discounts

* Cancelled/deleted transactions

* Price modifications

* Unsupported expenses

* Stock differences

* Suspicious transactions

High-risk discrepancies should be escalated immediately rather than waiting for the monthly audit.

Monthly Branch Audit Report

Each branch should receive an audit status covering:

Sales Reconciliation | Cash Control | Banking | Billing | Discounts | Expenses | Stock | Documentation | Exceptions Pending

The report should clearly show:

* Issue identified

* Amount involved

* Employee/branch concerned

* Supporting evidence

* Explanation received

* Corrective action required

* Person responsible

* Closure date/status

Independence & Control

The Branch Auditor should not be responsible for creating or modifying the transactions being audited.

The role should have read-only access wherever possible to billing, accounting, banking and payment reconciliation information.

Material exceptions or suspected manipulation should have a direct escalation channel to senior management. & responsibilities

Preferred candidate profile