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External Communications Manager

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Onsite

External Communications Manager

Kiwibank

External Communications Manager

11 days ago

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Important information


Location:

Auckland, New Zealand

Work mode:

Onsite

Published on:

13 October 2026

What they need


  • Shape the reputation of New Zealand’s largest locally owned bank
  • Grow your strategic communications career through meaningful work
  • Support your wellbeing with flexibility, medical cover and wellbeing days
  • Based in Auckland

Are you a sheep fan?

You don't have to be. But it helps. If you've been following the news recently, you already know why we're asking. Join Kiwibank's External Communications team and help tell the stories that matter, manage issues when they arise, and support New Zealand's most talked-about bank mascot. If you're a strategic communicator who loves great stories, thrives in a fast-paced environment and can keep a sense of perspective when things get a little unusual, we'd love to hear from you.

Ko tātou tēnei - Hei hāpai ake i a koe | This is us. Where you matter.

Build your career where communications, purpose and reputation come together. As External Communications Manager, you will help strengthen the voice of Kiwibank and contribute to our Purpose of Kiwi making Kiwi better off. You will gain exposure across the organisation, partner with senior leaders and grow your influence as a trusted communications professional. You will join a collaborative environment that values thoughtful advice, compelling storytelling and the freedom to succeed.

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

Due to team changes we’re looking for someone to help us bring Kiwibank stories to life and strengthen our external reputation. You will identify media opportunities, create communication plans and media releases, pitch stories and manage media enquiries. Working closely with the Head of External Communications, you will support issues and crisis communications, prepare authorised spokespeople and help executives and economists achieve strong media impact. You will build relationships with journalists, contribute to financial results reporting, provide communications advice across the organisation and monitor media coverage affecting Kiwibank and the banking industry.

Ko tātou tēnei. Kia hāpai i ō pūkenga |This is us. Where your expertise matters.

For this role we’re looking for a strategic and collaborative communications professional who can turn opportunities into compelling stories and provide trusted advice. We would love to hear from you if you have experience in the following:

  • Proven experience in corporate communications, media or an agency environment
  • Proven ability to identify news, publicity and reactive media opportunities
  • Confident in providing thoughtful communications advice to senior leaders
  • Strong written and verbal communication skills
  • Strong stakeholder relationship management and trust building capability
  • Experienced in media relations, reputation and issues communications
  • Proficient in developing communication plans, media releases and pitches

You do not need to tick every box here to be considered! Above all we’re looking for a thoughtful, people centred communicator who builds trust, spots opportunities and works collaboratively.

Tono mai |Apply Now - Applications close on Monday 26th October. We will be reviewing resumes throughout the advertising period and reserve the right to withdraw the ad at any time.

For more detailed information on the role, please see the attached Position Description: External Communications Manager

Ko tātou tēnei - Hei hāpai i a koe, me tō whānau |This is us. Where you and your whānau matter.

Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi. We are Kiwi making Kiwi better off and that means you too!

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