External Relations Liaison Assistant

Location: Colombo, Sri Lanka 
Employment Type: One-Year Fixed-Term Contract 

About the Role

We are seeking a highly organized and proactive External Relations Liaison Associate to support coordination and reporting activities across multiple districts in Sri Lanka. This role works closely with government authorities, district-level stakeholders, partner organizations, and internal teams to ensure timely communication, quality reporting, and efficient administrative support. 

The ideal candidate is detail-oriented, skilled in stakeholder coordination, and comfortable managing multiple priorities in a dynamic environment. 

Key Responsibilities

Stakeholder Coordination

• Maintain professional relationships with district-level government officials, NGO coordinators, and partner organizations.
• Support communication and coordination with stakeholders across multiple districts.
• Assist in organizing and coordinating stakeholder meetings, consultations, and follow-up activities.
• Support district teams in addressing information requests and reporting requirements.

Reporting and Documentation

• Gather, consolidate, and verify information from various districts and stakeholders.
• Assist in preparing quarterly, annual, and other organizational reports.
• Support the preparation and submission of documentation to relevant government authorities and regulatory bodies.
• Draft correspondence, letters, and official communications
• Maintain accurate digital and physical records of reports, approvals, and stakeholder communications.

Administrative Support

• Coordinate logistics for meetings, visits, and stakeholder engagements.
• Support planning and preparation for NGO coordination meetings and district-level events.
• Assist with board-related reporting and documentation as required.
• Provide administrative support to the External Relations team to ensure smooth operations.

Compliance and Information Management

• Support the tracking of regulatory reporting requirements and deadlines.
• Assist in compiling information required for government approvals and submissions.
• Ensure documentation is complete, accurate, and submitted within required timelines.

Qualifications and Experience

Essential

• Diploma or Bachelor's degree in Business Administration, Public Administration, Development Studies, Social Sciences, or a related field.
• Strong proficiency in Tamil and English, including reading, writing, and verbal communication.
• Excellent report writing and documentation skills.
• Strong organizational and coordination abilities.
• High attention to detail and ability to manage multiple deadlines.
• Strong interpersonal and communication skills.
• Ability to work professionally with diverse stakeholders and manage challenging situations with diplomacy and professionalism.
• Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint, and Outlook.

Preferred

• Experience working with NGOs, development organizations, community-based projects, or similar sectors.
• Experience coordinating with government institutions, district authorities, or external stakeholders.
• Exposure to report preparation, administrative coordination, or project support functions.
• Experience supporting board reports, annual reports, or compliance-related documentation.

What We're Looking For

• The successful candidate will demonstrate:
• Strong follow-through and accountability
• Excellent written communication skills
• Ability to build positive working relationships
• Effective planning and organizational skills
• Adaptability and problem-solving ability
• A collaborative and service-oriented approach
• Comfort working in a fast-paced environment with competing priorities

Why Join Us?

• Opportunity to engage with a wide network of stakeholders across Sri Lanka.
• Exposure to district-level coordination, reporting, and external relations activities.
• Opportunity to develop expertise in stakeholder engagement, reporting, and organizational coordination.
• Work alongside an experienced team supporting initiatives across multiple districts.