External Sales representative

About the role

This role involves building and managing customer relationships across sales territories in Penang, Perak, Perlis and Kedah. You will be responsible for identifying and targeting new sales opportunities, conducting customer visits and training, and shaping the company's presence in Malaysia. The position requires staying updated on company products and services, analyzing market data and consumer behavior, and ensuring response times for follow-up offers, sales actions, and after-sales support are met. International trainings and traveling are part of the role.

Key responsibilities

• Be based in Penang and cover sales territories of Penang, Perak, Perlis and Kedah
• Build new customer relationships and manage existing customers
• Conduct customer visits and training
• Collect and analyze data to gain insights into consumer behavior and market trends
• Identify and target new sales opportunities through networking and other methods
• Shape presence in Malaysia as a whole
• Identify industry trends and incorporate them into strategy
• Stay updated on company products and services to provide accurate information to clients
• Check if response times for follow-up offers, sales actions, after-sales and reporting are met
• Travel and attend international trainings

About you

• Degree and professional experiences in process instrumentation and/or process automation preferred
• Possess extensive and accurate knowledge of company products and services
• Great willingness to learn in order to constantly deepen your knowledge
• Result orientation
• Willing to investigate the wishes and needs of the customer, and act accordingly within the organizational goals
• Utilize strong problem-solving skills to address client challenges and provide effective solutions
• Business and market awareness
• Understanding of consumer behaviors and awareness of industry trends
• Ability to work both independently and collaboratively within a team
• Strong negotiation and communication skills