External Transfers Management Senior Associate

Technical and Operational Duties:

• Upload customer requests to the system after verifying their accuracy and completeness.
• Accurately submit customer requests to the central system following a comprehensive review of all data and supporting documents.
• Monitor pending transfer transactions and communicate with customers regarding their status.
• Track suspended or pending transactions within the electronic system and work toward their resolution by coordinating with customers or the relevant departments.
• Respond to inquiries from regulatory authorities and correspondent banks.
• Handle inquiries from regulatory authorities and correspondent banks professionally, using precise banking terminology and supporting documentation when required.
• Archive all transaction-related documents in an organized manner.
• Perform electronic archiving of files within the bank's approved system, ensuring documents are properly classified according to the transaction type and date.