Extra Care - Team Leader

Team Leader – Extra Care Scheme
Care Support | Putney | £14.95 | Full Time

Are you an experienced carer or senior ready to lead a team that helps people live independently, with dignity and choice? Join Care Support as a Team Leader at one of our Extra Care Schemes.

About the role
Reporting to the Registered Manager, you will oversee the day-to-day care and support delivered on site. You'll lead and guide our care and support staff so every resident is treated with sensitivity and respect, and their privacy, choice, independence and rights are protected. You'll also cover at other schemes when Senior Support Workers are away.

This is a hands-on leadership role. Our approach centres on outcomes and reablement: helping residents set goals, build confidence and do more for themselves.

What you'll be doing

• Supervising care and support staff and building strong working relationships with colleagues and residents
• Helping manage the weekly staff rota so there are always enough staff on site to meet residents' needs
• Taking part in needs assessments, risk assessments and support planning, focusing on each person's needs, goals and aspirations
• Delivering, monitoring and measuring outcome-based reabling care and support
• Embedding a reabling, outcome-focused ethos across the scheme
• Carrying out spot checks, staff reviews, supervisions and PDRs
• Auditing care records, including MAR charts, log sheets and quality review records
• Taking part in the service's on-call rota
• Working with housing, health and social care professionals, as well as benefits, welfare and advocacy agencies
• Supporting managers with housing-related support, such as welfare benefits advice, signposting and promoting health and independence
• Supporting a thriving residents' committee that helps organise activities and events
• Keeping the living environment as safe as possible while respecting residents' choices, and helping protect them from abuse
• Reporting any changes in a resident's condition or circumstances to the Extra Care Manager or Assistant Manager
• Supporting the office with recruitment, inductions, literacy assessments and interviews

What we're looking for

• Supervisory experience in domiciliary care or a residential setting, or relevant skills and qualifications
• Excellent communication skills and the ability to build effective relationships
• Strong planning and organisational skills, with the ability to plan, allocate and review the team's workload
• Experience of financial management
• A sound understanding of good care principles, including assessment, care planning and risk assessment
• Knowledge of the legislation and regulations relevant to care, including health and safety and contract compliance
• Ability to organise induction and ongoing training for staff
• Good negotiation skills
• Calm, patient and even-tempered, with the ability to handle pressure and change
• Warmth and empathy, and a genuine commitment to the people we support
• Confident working as part of a team and on your own

Why Care Support?
At Care Support, we believe everyone deserves to live as independently as possible. As a Team Leader, you'll make a real difference every day to residents and to the team you lead.

How to apply
Send your CV and RTW status to - [email protected]

This role is subject to an enhanced DBS check. Care Support is committed to safeguarding and promoting the welfare of the people we support.