F45 Front Office Administration

Front Office Admin (Part-Time) – F45 Training Smyrna

Location: Smyrna, GAJob Type: Part-Time (20-25 hours/ week)

About Us

F45 Training is a high-energy group fitness studio focused on delivering results-driven workouts in a supportive, community-driven environment. We are looking for a dependable Front Office Admin to support daily operations and deliver a strong, consistent member experience.

Position Overview

This role is critical to maintaining a smooth, professional front-of-house operation while supporting member experience, organization, and basic sales follow-up. We are looking for someone reliable, proactive, and comfortable working in a fast-paced environment.

Key Responsibilities

Front Desk Operations

• Greet and check in members promptly and professionally
• Maintain a clean, organized front desk and lobby
• Ensure accurate check-ins through Mindbody

Administrative Support

• Manage class bookings, waitlists, and attendance tracking
• Respond to texts, emails, and member inquiries in a timely manner
• Maintain accurate member records and assist with onboarding
• Manage and Post to social media daily

Lead Follow-Up & Member Support

• Follow up with trial members and incoming leads (scripts provided)
• Assist with membership sign-ups and basic questions
• Support member retention through consistent communication

Studio Support

• Assist with opening/closing tasks as needed
• Help maintain inventory (towels, retail, supplies)
• Support studio events and promotions

Qualifications

• Prior front desk, admin, or customer service experience preferred
• Strong communication and organizational skills
• Reliable, punctual, and detail-oriented
• Comfortable working independently and taking initiative
• Basic computer skills required (Mindbody experience a plus)

Required Availability (Please Read Before Applying)

• Must be available for varying weekly shifts (schedule may vary week to week)
• Must be able to work a combination of:
• Early mornings (starting as early as 5:00 AM)
• Evenings (until 7:30/8:00 PM)
• Must be willing to work weekend shifts (Saturday and Sunday)
• Must be reliable and able to commit to assigned shifts for a minimum of 90 days
• Ability to assist with occasional events or studio needs outside normal hours is a plus

Applicants with limited or inconsistent availability may not be considered.

Performance Expectations

• Consistent, on-time attendance
• Timely response to member and lead inquiries
• Accurate system usage and check-ins
• Professional, positive interaction with all members

Why Join Us

• Fun, team-oriented environment
• Free or discounted workouts
• Opportunity to grow within the studio

To Apply

Please submit your resume and include a brief note outlining your availability and why you’d be a great fit.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Employee discount

Work Location: In person