Fabric Merchandiser

Job Summary

Position: Fabric Merchandiser

Location: Mumbai - Kalyan

Experience: 0 - 1 Years

Industries: Textile

Responsibilities

• Coordinate fabric development and samples including lab-dips, strike-ois, PP samples, bulk lot samples and quality samples as per customer requirements.
• Coordinate sample testing, approvals and mary dispatch of samples to customers.
• Act as a key point of contact for assigned customers and provide regular updates on order status, samples, approvals and deliveries.
• Coordinate with Sales, Sourcing, Producon, Quality, Logistics and Finance teams to ensure smooth and timely order execution.
• Monitor orders against TA plans, follow up with relevant teams and proacvely highlight potential delays or risks.
• Coordinate purchase orders, customer conirmations, commercial approvals, advance payments and dispatch-related documentaon as required.
• Maintain accurate records of inquiries, orders, samples, approvals, testing reports, production status, dispatches and customer communicaon.
• Support inquiry management by coordinang samples and quotations with the Sales team and following up for order conversion.
• Handle routine customer queries, feedback and service concerns and coordinate with relevant teams for resoluon.
• Coordinate dispatch planning and ensure delivery-related documents and informaon are shared with customers on me.

Required Skills

• Fabric and textile knowledge
• Merchandising and order coordinaon
• Customer servicing and communicaon
• Sample development and approval coordinaon
• Production and cross-functional coordinaon
• Inquiry and follow-up management
• Good understanding of TA / order tracking
• Documentation and record management
• MS Excel / ERP / system handling
• Attention to detail
• Planning and organizational skills
• Problem-solving ability
• Customer-oriented approach
• Accountability and ownership
• Willingness to learn

Qualifications

Diploma/Any Textile