Facilitator & Coordinator Analyst

About Us:

HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.

With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations and a recent addition in Poland, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future.

Job Summary:

The Analyst or Senior Analyst will be responsible for designing and delivering impactful learning solutions that build internal product capability, drive organizational effectiveness, and enable talent readiness. This role involves strategic planning, instructional design, LMS/LXP knowledge, facilitation, stakeholder engagement, and leveraging analytics to measure learning impact. The candidate will play a key role in creating personalised learning and career pathways aligned with organizational priorities, lead enrollment on the open learning calendar & must be well organized, detail oriented and possess excellent communication skills.

Key Responsibilities:

• Develop and implement a comprehensive learning strategy aligned with organizational goals and objectives
  Conduct Training Needs Analysis to identify skill gaps and develop targeted training programs
  Engage with stakeholders, including Leaders, Managers and ICs to understand their learning needs and map it with business metrics
  Lead the planning and execution of open enrollment calendar, management development programs and other L&D initiatives aligned with business priorities
  Collaborate with stakeholders to identify capability gaps and design targeted learning journeys for emerging and experienced resources
  Create structured learning journeys, microlearning modules, and blended learning experiences. Incorporate case studies, simulations, and real-world scenarios for experiential learning.
  Leverage AI-powered tools (e.g., Notebook LM etc.) for content creation and personalization.
  Coordinate and facilitate training programs
  Act as a trusted advisor to business leaders, translating strategic priorities into development interventions. Build strong relationships with internal stakeholders and external vendors to deliver customized solutions.
  Review and validate product training materials created by the project consultants
  Create and maintain standard product training materials for new or updated HighRadius products
  Deliver soft-skills training to consulting-wide teams
  Collaborate with cross functional teams such as consulting, product, and support to ensure all training content is updated and accurate
  Prior knowledge of various phases of project life cycle including Design, Build, Testing, cutover, Go-live and hyper care
  Prior knowledge and experience of training delivery and content creation
  Prior knowledge of Order to Cash process will be a plus
  Prior experience with training clients on SaaS products will be a plus

Job Specification:

• Overall 3-6 years of professional services experience.
  Bachelor's or Master’s Degree (preferably from tier 1 or tier 2 institutes).
  Location: Hyderabad.
  Mandatory: Good communication skills, Excellent Time Management skills, Good Analytical Skills, Good problem solving skills, Good presentation skills, Organizational skills, Collaboration skills, Conflict Resolution skills, Training Aptitude, Technical Inclination, Stakeholder Management, Team Player.
  Desirable: Exposure to international clients / projects, Exposure to Functional consulting roles
  Experience in following the established processes/standards/templates to achieve successful results.

What You’ll Get

• Competitive salary.
  Fun-filled work culture (https://www.highradius.com/culture/)
  Equal employment opportunities.
  Opportunity to build with a pre-IPO Global SaaS Centaur.