Facilitator Customer Services

AA Joyland Pvt. Ltd. is looking for the position of MTO - Customer Services for our entity based in Karachi.

Job Title: MTO – Customer Services

Company: AA Joyland Pvt. Ltd
Location: Ocean Mall, Karachi
Salary: PKR 40,000 + Overtime + Incentives & Commissions
Working Days: 6 days a week
Qualification: Intermediate (Pre-Medical/Science) or Bachelor’s / BSc

Duty Timings

• Weekdays: 2:00 PM – 11:00 PM
• Weekends: 2:00 PM – 12:00 AM
• Working Days: 6 days a week
• Note: No off on weekends and public holidays.

Key Responsibilities:

• Greet and welcome customers with a warm and friendly attitude.
• Handle customer queries, requests, and concerns professionally.
• Assist customers with tickets, bookings, packages, and general information.
• Ensure a smooth and positive customer experience throughout their visit.
• Handle customer complaints and coordinate with relevant departments for timely resolution.
• Promote packages, offers, and available activities to customers.
• Maintain accurate records of customer feedback and complaints.

Interested candidates can share their CVS at [email protected] with mentioning the position title in the subject line

Pay: Up to Rs40,000.00 per month

Work Location: In person