Facilities Administrator

The Facilities Administrator provides administrative support to the Account Lead and assists with day-to-day account operations. This role supports service coordination through work order tracking, scheduling support, follow-up, reporting, and communication with customers, service providers, and internal teams. The position requires strong organizational ability, attention to detail, and consistent follow-through to support smooth account operations.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management

Responsibilities

• Provide administrative support to the Account Lead
• Assist with tracking and coordination of open work orders
• Support scheduling, dispatch follow-up, and service updates
• Communicate with customers, service providers, and internal teams regarding open items and service needs
• Maintain records, reports, and routine account documentation
• Prepare weekly updates and support follow-up from recurring calls
• Assist with system updates, paperwork, and general account coordination
• Support timekeeping and attendance tracking for payroll processing
• Escalate unresolved service or process issues to the appropriate manager when needed

Qualifications

• Administrative, customer service, coordination, or dispatch experience preferred
• Strong organizational skills and attention to detail
• Strong written and verbal communication skills
• Comfortable making outbound calls and following up on open items
• Proficiency with Microsoft Office, including Outlook, Excel, and Word
• Ability to manage multiple priorities and follow established processes
• Ability to work independently and as part of a team
• Dependable, punctual, and professional in approach
• Facilities, maintenance, or service-related experience is helpful but not required
• Must be authorized to work in the United States without current or future visa sponsorship

About Us ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers . ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com