Facilities and Administration

Key Responsibilities

1. Oversee day to day operations - Soft Services, Upkeep, Cafeteria, F&B needs, Customer interaction and solving their problems.
2. Conduct regular inspections of facilities to identify Repair & Maintenance, infra upgradation needs.
3. Maintaining & enhancing standards, upkeep, look and feel of the Facilities.
4. Managing and interacting with the key Stakeholders like - Senior leadership, employees. Understanding their needs, expectation and providing effective solutions in line with the functional and Organizational objectives.
5. Managing, supervising Onsite /offsite events. Sales meets, Town halls, Conferences, meetings.
6. Managing contractual manpower including supervising, monitoring and, evaluating their deliverables.
7. Formulating / Implementing functional Workflows, processes & policies to ensure the effective and efficient operation of the facilities.
8. Managing Procurement, Negotiations and payments.
9. Develop and maintain relationships with the suppliers and contractors to ensure the delivery of quality services and materials. Also, ensuring their performance evaluation/analysis along with timely payments.
10. Managing budgets to run the facilities operations within established financial parameters.
11. Ensuring office is complying with the required Laws, Acts and rules and the best Environment, Health and Safety practices.
12. Complying with Asset management system to verify and track the physical assets.
13. Managing Internal and external audits related to Finance, Compliances, Information Security and other ISO standards.
14. Closely working with various functions like - HR, IT, Finance, Legal, Marketing.
15. Handling space planning and seats allocation to the functions, employees. Working on necessary solutions for effective utilization of the space.
16. Developing and Maintaining the functional Data, Reports, MIS, and records.

Requirements:

1. Bachelor's degree in Hotel Management or in related field.
2. Excellent communication and interpersonal skills to liaison with internal and external stakeholders.
3. Experienced Professional with self-motivation, Passionate, willing to handle operational and customer challenges with 7-10 years of experience in facilities operations, Administration in the corporate industry.
4. Strong Knowledge of F&B service standard & Must have worked with F&B and Banquets in past.
5. Experience in end to end management of facilities operations Housekeeping, F&B, cafeteria, Horticulture, Security, Telecom.
6. Problem-solving and decision-making skills to resolve issues quickly and efficiently.
7. Strong organizational and time management skills to prioritize tasks and meet deadlines.
8. Experience in Managing events like – Sales Kickoff, Family day, annual parties.