Facilities & Cleaning Assistant

Job Summary

We are seeking a reliable, proactive and practical **Facilities & Cleaning Assistant** to help maintain our premises to a high standard of cleanliness, safety and presentation.

The role combines **commercial cleaning, gardening, grounds maintenance and basic non-specialist facilities work**. The successful applicant will help ensure that our premises remain clean, hygienic, safe, well maintained and welcoming for patients, staff and visitors.

This is a varied, hands-on position suited to someone who takes pride in their work, can work independently and is comfortable moving between cleaning, outdoor work and basic maintenance tasks.

The role may involve working across more than one site, so applicants must be willing and able to travel between locations when required.

Main Responsibilities

Cleaning and Hygiene

• Vacuum, sweep and mop floors throughout designated areas.

• Dust and clean furniture, surfaces, fixtures and fittings.

• Clean and disinfect frequently touched surfaces including door handles, switches and communal areas.

• Clean toilets and washroom facilities to a high standard.

• Restock soap, toilet paper, hand towels and other consumables when required.

• Clean staff rooms, kitchens, reception areas, offices and other communal spaces.

• Clean designated clinical and treatment areas in accordance with site cleaning procedures and infection-control requirements.

• Carry out periodic deep-cleaning tasks as required.

• Clean internal glass, windows and other accessible surfaces where safe to do so.

• Report damaged, unsafe or unusually soiled areas promptly to management.

Waste Management

• Empty general waste and recycling bins regularly.

• Replace bin liners and keep waste areas clean and tidy.

• Segregate waste correctly in accordance with site procedures.

• Handle clinical or specialist waste only in accordance with training and agreed procedures.

• Ensure waste is transferred safely to the correct collection or storage areas.

• Report overflowing, damaged or incorrectly used waste containers.

Gardening and External Areas

• Maintain external areas so that they remain tidy, safe and presentable.

• Mow lawns and maintain grassed areas.

• Carry out routine weeding.

• Sweep paths, entrances and external areas.

• Clear leaves and general outdoor debris.

• Trim and maintain plants and borders where appropriate.

• Water plants and landscaped areas when required.

• Assist with light hedge and garden maintenance where safe and appropriate.

• Keep entrances, pathways and external patient or visitor areas clear and presentable.

• Report damaged paving, fences, gates or other external hazards.

Basic Maintenance and DIY

• Assemble flat-pack furniture and other simple items.

• Put up shelves, pictures, curtain rails and similar fixtures where appropriate.

• Assist with moving light furniture and equipment.

• Carry out minor painting and decorating.

• Touch up walls, doors and other surfaces where required.

• Tighten loose handles, fittings and other simple fixtures.

• Assist with basic non-specialist repairs that fall within the employee's competence.

• Help set up rooms, furniture and equipment when required.

• Assist with dismantling or removing unwanted furniture and items where safe to do so.

• Report maintenance problems requiring a qualified tradesperson.

The role does **not** include specialist electrical, gas, plumbing, structural or other regulated work unless the employee is appropriately qualified and specifically authorised.

Premises and Facilities Support

• Carry out basic visual checks of premises and report defects or hazards.

• Identify issues such as damaged furniture, leaking taps, faulty lights, trip hazards or damaged fixtures.

• Help maintain storage areas in a clean and organised condition.

• Assist with receiving and moving deliveries.

• Help arrange furniture and rooms for meetings, clinics, events or other activities.

• Support occasional property preparation, room changes and improvement projects.

• Assist with keeping signage, entrances and communal areas presentable.

• Complete cleaning or maintenance checklists where required.

Cleaning Supplies and Equipment

• Monitor cleaning products and consumables.

• Notify management when stock requires replenishment.

• Store cleaning products safely and securely.

• Use equipment and cleaning products in accordance with manufacturer instructions and workplace procedures.

• Ensure mops, buckets, cloths and cleaning equipment are cleaned and stored appropriately after use.

• Keep cleaning equipment designated for different locations or areas separate where required.

Health, Safety and Infection Control

• Follow all health and safety procedures.

• Follow infection prevention and control requirements applicable to healthcare premises.

• Use personal protective equipment when required.

• Follow COSHH procedures for cleaning products and chemicals.

• Follow safe manual-handling techniques.

• Use ladders, tools and equipment only where trained and authorised.

• Immediately report accidents, hazards, spillages or unsafe conditions.

• Maintain patient, staff and business confidentiality at all times.

• Complete mandatory training relevant to the role.

Multi-Site Working

• Work across designated premises according to the agreed rota.

• Travel between sites when required.

• Arrive punctually and complete allocated tasks within agreed timeframes.

• Inform management promptly if tasks cannot be completed or additional maintenance is required.

• Work flexibly when additional cleaning, maintenance or gardening is necessary.

Person Specification

Essential

Applicants should:

• Be reliable, punctual and trustworthy.

• Take pride in maintaining high standards of cleanliness.

• Be proactive and able to identify tasks that require attention.

• Be comfortable working independently with minimal supervision.

• Have good attention to detail.

• Be able to follow written cleaning schedules and instructions.

• Be willing to undertake a mixture of indoor and outdoor work.

• Be physically capable of safely undertaking the duties of the role, including cleaning, bending, standing, gardening, moving light furniture and using appropriate cleaning equipment.

• Have good time-management and organisational skills.

• Be willing to undertake required workplace training.

• Understand the importance of confidentiality when working in healthcare or professional premises.

• Be willing and able to travel between work locations when required.

Desirable

• Previous commercial cleaning experience.

• Previous healthcare, hotel, office or facilities experience.

• Experience in gardening or grounds maintenance.

• Experience with painting, decorating or basic DIY.

• Experience assembling furniture.

• Knowledge of COSHH and safe handling of cleaning products.

• Knowledge of infection prevention and control.

• Experience working across multiple sites.

• Driving licence or independent means of travelling between sites.

Physical Requirements

The role involves regular physical activity.

Applicants must be able to safely undertake duties which may include:

• Standing and walking for extended periods.

• Bending, reaching and kneeling.

• Vacuuming, sweeping and mopping.

• Gardening and mowing lawns.

• Carrying cleaning equipment and supplies.

• Moving light furniture.

• Using basic hand tools.

• Assembling furniture.

• Painting and decorating.

• Working both indoors and outdoors.

Reasonable adjustments will be considered where appropriate.

Standards Expected

The successful candidate will be expected to:

• Maintain consistently high standards of cleanliness and presentation.

• Complete assigned duties thoroughly rather than simply completing them quickly.

• Treat patients, visitors, colleagues and property respectfully.

• Report problems rather than ignoring them.

• Follow site procedures carefully.

• Maintain confidentiality.

• Take responsibility for the quality of their work.

• Work cooperatively with managers and other staff.

• Help maintain a safe, clean and welcoming environment at all times.

Employment Requirements

Appointment will be subject to appropriate pre-employment checks, which may include:

• Proof of identity.

• Right-to-work checks.

• Satisfactory employment references.

• Verification of relevant qualifications where applicable.

• Appropriate background checks where required for the duties undertaken.

• Completion of induction and mandatory training.

Pay: £13.00 per hour

Expected hours: 20.0 per week

Benefits:

• Employee discount
• On-site parking

Work Location: In person