Facilities & Client Manager

About the role

Manage day-to-day facilities and maintenance requirements at the client's site, acting as the main point of contact for the client's Facilities Management. This role involves coordinating facade and glass maintenance works, overseeing specialist access activities, and ensuring compliance with safety standards while maintaining strong client relationships.

Key responsibilities

• Manage day-to-day facilities and maintenance requirements at the client's site
• Act as the main point of contact for the client's Facilities Management
• Conduct regular site inspections and identify maintenance, repair, safety, and improvement requirements
• Coordinate facade and glass maintenance works, including glass replacement, re-sealant, cleaning, leakage rectification, and inspections
• Oversee specialist access activities, including rope access, gondola, boom lift, and other work-at-height operations
• Ensure all works comply with WSH requirements and client site safety standards
• Respond promptly to urgent issues such as cracked glass, leaks, defects, and safety concerns
• Manage quotations, work orders, project costing, and Variation Orders (VOs)
• Maintain strong client relationships and ensure high levels of service and customer satisfaction
• Coordinate effectively between internal and external stakeholders

About you

• Minimum 5 years' relevant experience in Singapore
• Experience in Facade, Glass, Curtain Wall, Facilities Management, or Building Maintenance
• Minimum Diploma in Civil Engineering or related discipline
• Strong client-facing, communication, coordination, and problem-solving skills
• Experience managing contractors and subcontractors
• Good knowledge of WSH and work-at-height requirements preferred
• Commercial experience in costing, quotations, and VOs is an advantage
• Proactive, hands-on, and customer-focused

About us

Diamond Glass Enterprise is a growing glass and glazing solutions company committed to delivering high-quality products, reliable service, and professional workmanship. We specialize in providing glass solutions that combine functionality, durability, safety, and modern design for residential, commercial, and industrial projects. At Diamond Glass Enterprise, we are committed to building a strong and professional team. We value integrity, teamwork, quality, responsibility, and continuous improvement, and we provide opportunities for motivated individuals to develop their skills and grow with the company.