Facilities & Operations Director

We are seeking an experienced and strategic leader to oversee the overall management of facilities, engineering operations, safety, security, housekeeping, and infrastructure. The successful candidate will be responsible for ensuring that all facilities and support services operate efficiently, safely, and in compliance with relevant regulations while driving continuous improvement across the organization.

Key Responsibilities

1. Facilities, Engineering & Maintenance Management

• Lead the overall management of building facilities, engineering systems, and infrastructure maintenance.
• Oversee preventive and corrective maintenance for electrical, mechanical, civil, and building systems.
• Ensure all facilities, utilities, equipment, and assets remain operational, reliable, and well maintained.
• Plan, supervise, and monitor renovation, refurbishment, upgrading, and improvement projects.
• Develop and implement maintenance standards, policies, and best practices.
• Prepare, manage, and monitor annual operating and maintenance budgets.
• Evaluate maintenance priorities and coordinate emergency repair works when required.
• Monitor contractors, vendors, and service providers to ensure quality, safety, and timely delivery.
• Liaise with relevant authorities, consultants, and regulatory bodies regarding facilities and statutory compliance.
• Identify facility defects, conduct root cause analysis, and implement effective corrective and preventive actions.

2. Safety, Security & Compliance

• Lead the organization's physical security operations and emergency preparedness.
• Develop, implement, and continuously improve security and safety policies and procedures.
• Oversee fire protection systems, emergency response plans, and business continuity measures.
• Ensure compliance with occupational safety, health, environmental, and statutory requirements.
• Conduct risk assessments and implement mitigation measures across facilities and operations.
• Plan and coordinate emergency drills, safety inspections, and incident investigations.
• Manage outsourced security personnel and monitor service quality.
• Promote a strong safety culture through regular training and awareness programs.

3. Housekeeping & Grounds Management

• Oversee housekeeping, cleaning, landscaping, and general environmental maintenance.
• Ensure facilities and surrounding areas are clean, safe, functional, and professionally maintained.
• Monitor service standards and contractor performance to ensure operational excellence.

4. Leadership & Strategic Management

• Lead and develop multidisciplinary operational teams.
• Drive operational efficiency, cost optimization, and continuous improvement initiatives.
• Establish departmental KPIs and monitor overall operational performance.
• Provide strategic recommendations on facilities planning, asset lifecycle management, and capital expenditure.
• Prepare reports, presentations, and operational updates for senior management.
• Perform any other duties and responsibilities assigned by Management.

Job Requirements

• Bachelor's degree in engineering, Facilities Management, Building Services, Mechanical Engineering, Electrical Engineering, Civil Engineering, or a related discipline. A Master's degree is an added advantage.

• Minimum 10 years of relevant experience in facilities management, engineering operations, property management, or related fields, with at least 5 years in a senior leadership or management role.

• Strong knowledge of building services, preventive maintenance, engineering systems, utilities, safety, and security management.

• Familiarity with local statutory regulations related to facilities, occupational safety, and building operations.

• Experience managing large-scale maintenance budgets, contractors, and capital projects.

• Excellent leadership, communication, stakeholder management, and problem-solving skills.

• Strong project management and strategic planning capabilities.

• Professional certifications (e.g., Chargeman, Safety & Health, Facilities Management, Project Management) will be an added advantage.