Facilities & Workforce Development Administrator

ABOUT THE POSITION

The Facilities & Workforce Development Administrator is responsible for the hands-on maintenance, repair, and upkeep of all True North Housing Alliance facilities, grounds, and vehicles, ensuring a clean, functional, and safe environment for staff and clients. This role performs routine and emergency maintenance, conducts facility inspections, and manages vendors and contractors for specialized services. In addition, the Administrator supports the agency's workforce development efforts by providing job readiness programming and participant support, and by building partnerships with employers and training providers to create employment opportunities for clients.

DUTIES AND RESPONSIBILITIES

Facilities Management

• Perform routine maintenance and repairs at all True North Housing Alliance facilities, ensuring they are safe, clean, functional, and conducive to service delivery.
• Respond to maintenance requests and emergency repairs, completing work directly within scope and coordinating outside vendors or contractors for specialized or larger repairs.
• Conduct regular facility inspections and safety checks, promptly correct safety concerns or violations, and ensure compliance with safety regulations and facility management standards.
• Maintain a deferred maintenance list and complete or schedule items based on priority and budget.
• Develop emergency preparedness plans and respond to facility-related emergencies.
• Manage vendors and contractors for services such as janitorial work, specialized repairs, and equipment maintenance, and oversee service contracts to ensure quality and efficiency.
• Manage inventory and procurement of supplies and equipment so facilities are adequately stocked and operational.
• Perform landscaping and grounds maintenance at all properties, including quarterly dump runs to keep properties neat and clean in appearance.
• Participate in Facilities Committee meetings.

Vehicles and Client Moves

• Maintain company vehicles, including scheduled maintenance, detailing, and fueling.
• Complete vehicle inspections with staff when a vehicle is requested for use.
• Assist with client moves when available.

Workforce Development

• Develop, implement, and manage workforce development programs, including job readiness training, skills development, and career counseling.
• Provide individual case management, guiding participants through the job search process from resume building to interview preparation.
• Provide ongoing support and guidance to help participants overcome barriers to employment.
• Coordinate participant access to job fairs and training events that build skills and employment readiness.
• Build and maintain partnerships with local employers, training providers, and community organizations to create job placement and employment opportunities for participants.
• Monitor participant progress, track outcomes in HMIS, and compile reports on program results, ensuring compliance with funding requirements and organizational goals.
• Work with the development team to identify and secure grant opportunities for workforce development initiatives.

Team and Administrative

• Attend weekly supervision meetings and monthly All Staff meetings.
• Perform other duties as assigned.

QUALIFICATIONS

• High school diploma or equivalent required.
• 2+ years of experience in facilities maintenance, building repair, or property management required.
• Experience managing vendors and contractors preferred.
• Valid driver's license, acceptable driving record, and ability to be insured under the agency's auto policy required.
• Experience in workforce development, case management, or employment services in a nonprofit or social services setting preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Working knowledge of general building maintenance, repair, and safety standards.
• Ability to perform manual tasks, use hand and power tools, and complete landscaping and groundwork.
• Ability to prioritize and manage competing maintenance needs, emergency repairs, and participant appointments.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills, including the ability to build partnerships with employers, vendors, and community organizations.
• Ability to work with diverse populations, including people experiencing homelessness, using a trauma-informed and strengths-based approach, and to maintain confidentiality.
• Attention to detail and high accuracy in documentation and data entry.

Start Date: November 2, 2026

Pay: $23.00 per hour

Expected hours: 40.0 per week

Benefits:

• Employee assistance program
• Health insurance
• Paid time off

Work Location: In person