Facilities & Workplace Advisor

Your Role

We have an exciting opportunity for a Facilities & Workplace Advisor to join our Perth Business Services team on a permanent, full-time basis. This is a broad, hands-on role responsible for delivering high quality facilities, records, and business centre services to our partners, staff, and visitors. Operating at an advisor level, you will be expected to work with a high level of autonomy, exercise sound judgment, and take a proactive approach to the day-to-day running of your office - anticipating needs, driving issues to resolution, and acting as a trusted contact for our people.

Your Duties

As a Facilities & Workplace Advisor, you will be a versatile and proactive team member involved in a broad range of duties including:

Facilities & Workplace

• Act as the dedicated facilities advisor to legal groups and staff - fielding day-to-day queries, providing clear and practical guidance on space, maintenance, and workplace matters, keeping people informed of progress, and escalating to the Team Leader where required
• Coordinate contractors for repairs and maintenance programs, ensuring works are completed on time and to standard
• Support space management across the office including allocations, moves, locker and car park assignments
• Coordinate WHS compliance activities such as workplace inspections and maintaining First Aid supplies consumable supplies

Records & Archive

• Guide lawyers and staff on records retention, archiving and destruction decisions in line with firm policy
• Proactively progress approved destruction batches
• Handle archive retrievals, file movements, and day-to-day records queries in a timely and accurate manner

Business Centre & Mail

• Deliver in-house document production including printing, binding, finishing, and collation to a high standard
• Coordinate and quality check document production handoffs to our third-party providers
• Manage all mail and courier operations accurately and on time, and maintain stationery and consumable stock
• Process supplier invoices in line with firm procedures
• Support printer fleet management, troubleshooting faults and escalating where necessary

Technology & Improvement

• Use ServiceNow and Outlook to manage, track and close out day-to-day service requests
• Proactively engage with AI tools and workflow automation as they are introduced, completing training and applying new tools to your work
• Identify opportunities to improve processes and practices
• Maintain accurate SOPs for your work area and support the onboarding of new team members

More About You

To be successful in this role, you will be self-motivated and proactive - someone who takes ownership of their work, looks ahead, and doesn't wait to be told what needs doing. You will be comfortable managing a varied workload independently and bring a genuine commitment to delivering excellent service.

We welcome applicants who have:

• Experience in a facilities, records, or business centre role in a corporate or professional services environment
• A proactive and curious mindset - you anticipate issues, follow through without prompting, and take pride in the standard of your work and solving novel problems
• Ability to effectively triage and action work requests through workflow channels based on priority
• Strong communication skills and the confidence to advise and liaise with internal and external stakeholders
• Proficiency in Microsoft Office and genuine openness to digital tools and AI-assisted workflows
• Excellent attention to detail and time management
• A collaborative approach and willingness to support your broader team when needed
• An ability and willingness to undertake physical and mobile work across the office

How to apply

We encourage applications from people of all ages, abilities, cultural backgrounds, genders (including trans or gender diverse), LGBTQ+ people and those with carer responsibilities. We particularly encourage Aboriginal and Torres Strait Islander people to apply.

We prefer to connect with people directly, so please submit your CV by clicking on the 'Apply' button. We encourage all applications, including if you do not meet all the criteria listed for the role. Your application will also enable us to consider you for other opportunities that may be available at MinterEllison.

If you are currently a MinterEllison employee, please apply through the internal careers page.

If you would like further information, require any adjustments throughout the recruitment process or for a confidential discussion, please contact [email protected].