Facilities Assistant-Conversion

Department vision; “The Facilities team rely on teamwork, passion and determination to continually improve how the building and assets are presented and successfully maintained”

• Job purpose

To assist the Facilities Manager, Assistant Facilities Manager, Team Leaders and Supervisors in ensuring the venue is fit for use. Including cleaning and maintenance of the venue, specifically during conversions, load ins and shows.

• Overview of duties

• Undertake a range of activities in preparing and returning the facility to the required standard. Duties include, but not limited to; cleaning of the venue and arena bowl, installation / dismantling of equipment for event conversions. Ie flooring, staging, seating etc.

• Ensure the presentation of the building is of a high standard, paying attention to detail.

• Ensure a good standard of communication with the staff and customers, in and around the venue, to ensure all their operational requirements are met.

• Work within the Facilities Group as and when required

• To wear the approved uniform and name badge identification always.

• HEALTH & SAFETY, CUSTOMER CARE AND EQUAL OPPORTUNITY SATEMENT

All staff are expected to maintain high standards of customer care, to uphold the equality and diversity policy and health & safety standards and to participate in training activities necessary to their post.

• OTHER DUTIES

This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out any other duties as directed by a manager. The responsibility level of any other duties should not exceed those outlined above.

Facilities Assistant - Conversion

Person Specification

Department: Facilities

Salary range/ rate of pay:

National Minimum Wage + £1.09

AREAS OF RESPONSIBILTY

REQUIREMENTS

Required

Desirable

Customer focus

Ability to provide excellent customer service skills and work to achieve the customer’s needs.

X

general

Physically fit and able to undertake manual labour.

Ability to work flexibly with good time keeping. Hours will be flexible to meet the needs of the department and will include nights, weekends and bank Holidays.

Ability to action verbal and written instructions correctly.

X

Communication

Ability to communicate effectively, with a wide range of people, on all levels.

X

equality and diversity

Must demonstrate an awareness of equality issues, and a commitment to the implementation of the National Ice Centre equality and diversity policy. They should also can challenge discriminatory behaviour.

x

professional qualification

Fork Lift license.

x

experience & knowledge

Previous experience in a similar role.

X