Facilities Coordinator

Gopuff’s Facilities Coordinator is responsible for maintaining all the Facilities team’s systems and records. This includes updating the CMMS (Fexa), extracting pertinent information from the Lease Agreements and adding to the department database. They will ensure the team has all the information needed to handle repair and maintenance needs as quickly as possible. They will assist the Facilities Managers on special projects and initiatives. The ideal candidate is detail oriented, highly organized and has the ability to multitask.

Gopuff's Facilities Cooridnator is responsible for managing repair and maintenance requests from existing warehouse field teams through the entire work order life cycle; from troubleshooting with the GMs to ensure contractors receive payment. You will ensure we are obtaining competitive bids from contractors and driving cost savings with every project or purchase. You will assist the Facilities Managers on special projects. You are knowledgeable about basic construction and troubleshooting and are also able to provide excellent customer service to our field teams.

Responsibilities

• Input all new sites into the CMMS (Fexa) as sites are opened; periodically audit the system for accurate information
• Review Lease Agreements for new sites; extract information pertaining to Landlord repair responsibilities and Tenant repair responsibilities; record in shared database
• Communicate with Landlords to obtain site specific information as needed
• Assist team with handling waste removal issues that arise; increase frequency of pickups as requested and record new schedules in database
• Receive, manage and track repair and purchase requests from existing Gopuff warehouse field teams in Fexa ticketing system.
• Obtain competitive bids and hire contractors/vendors to complete necessary repairs.
• Push contractors/vendors to complete projects within certain timelines.
• Communicate with Landlords on repairs that fall under Landlord responsibility.
• Conduct regular site visit travel to Micro-Fulfillment Centers (MFCs) nationally to audit facility conditions, inspect ongoing/completed repairs, verify vendor performance quality, and build relationships with field leadership.
• Maintain and track budget vs. actual costs for each job or purchase.
• Communicate with General Managers and field teams on upcoming repairs and projects.
• Help implement Preventative Maintenance programs including pest control, HVAC, refrigeration, fire safety.
• Work in collaboration with other departments to help achieve our goals.

Skills

• Ability and willingness to travel 2–5 days per month (including overnight travel via plane/car) to visit assigned MFC sites across the country.
• Basic knowledge of construction, electrical, plumbing, HVAC, and refrigeration preferred
• Experience with commercial leases preferred
• Strong communication and organization skills
• Experience managing consultants and 3rd party property management vendors
• Handle emergency situations quickly to minimize business changes in the field
• Strong customer service and vendor relationship building skills
• 2+ years of relevant experience preferred
• Willing to work nights and weekend shifts

Compensation

• Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.
• This role is eligible for a discretionary annual cash bonus and participation in Gopuff’s equity incentive plan.
• Base Salary Range: $60,000 - $75,000

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.