Facilities Coordinator (Workplace management) - Working Location: Central

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facilities Coordinator, you will provide administrative support to the facilities management team, acting as the central point of contact for facility-related issues. You will handle service requests, coordinate with vendors, maintain records, and assist with projects to ensure smooth facility operations and enhance workplace experience.

What your day-to-day will look like:

• Manage the service request system, logging and tracking all facility-related requests and issues (temp control, cleaning, office equipment etc.)

• Comply with KPI and SLA

• Coordinate vendor access and oversee onsite work

• Conduct regular site walks to assess and address facility conditions

• Liaise with service providers and building management for work arrangements

• Assist with employee moves, including coordination with IT and updating floorplans

• Collaborate across departments to ensure smooth facilities operations

• Coordinate scheduling of preventive maintenance and repairs with service providers

• Perform administrative duties including but not limited to inventory management, compiling reports, data analysis, inventory management

• Process Purchase Orders and maintain financial records related to facilities

• Functioned as point of contact and manage client’s daily inquiry

• Order supplies and manage inventory for facility operations

• Support the facilities team with administrative tasks and special projects

• Support ad hoc assignment

Desired or preferred experience and technical skills:

• Experience with facilities management software or work order systems

• Proficiency in Microsoft Office Suite, particularly Excel and Outlook

• Knowledge of procurement processes and vendor management

• Experience with document management systems

• Understanding of basic building systems and maintenance requirements

• Bilingual proficiency in English and Cantonese, Mandarin is a plus

• Familiarity with health and safety regulations in Hong Kong

Required Skills and Experience:

• Minimum 2-4 years of administrative experience, preferably in facilities or property management

• Strong organizational skills with ability to multitask and prioritize effectively

• Excellent attention to detail and accuracy in record-keeping and data entry

• Proficient computer skills including Microsoft Office applications

• Effective communication skills in both English and Cantonese

• Experience in vendor coordination and basic contract administration

• Secondary education required, higher diploma in business administration or related field beneficial