Facilities Engineer

Working location: Fo Tan / Fan Ling / Tseung Kwan O

Working hours: Monday - Friday, 9AM -6PM

Job Description：

• On-site Operations Management: Assist client infrastructure personnel in managing on-site data center operations (interfacing directly with the on-site execution team), with a sharp focus on operational transparency and ensuring system stability.
• Routine Inspection & Risk Management: Conduct routine inspections of critical data center infrastructure equipment, manage operational risks, and report findings to client as required.
• Incident Management: Follow up on on-site data center failures, report incidents to the designated client contact person according to established procedures, and drive the on-site team to complete troubleshooting, repairs, and post-mortem reviews.
• Cutover Support: Follow up on-site during data center cutover operations, participate in the review of cutover schemes, and focus strictly on ensuring the on-site team executes tasks in alignment with the agreed plan.
• Physical Security Support: Support client's on-site physical security efforts; assist in tracking personnel entry, monitoring the movement of critical assets, handling daily security monitoring, and managing emergency response and resolution loops.
• Ticketing & Standardization: Input and process platform work orders to ensure that on-site tasks are properly digitized, tracked, and standardized.
• Facility Auditing: Support on-site data center infrastructure audits, coordinate relevant workflows, and urge the on-site team to achieve a closed-loop resolution for all identified issues.
• Vendor Coordination: Communicate and coordinate with local telecom operators on-site to high-quality support and fulfill client's specific requirements.

Job Requirement:

• Experience & Education: 2+ years of experience in data center infrastructure operations and maintenance (O&M). Majors in Electrical Engineering, HVAC (Heating, Ventilation, and Air Conditioning), Automation, or related fields are preferred.

• Language Skills: Fluent in both Cantonese and Mandarin, English

• Domain Knowledge: Familiar with the full lifecycle management model of data centers, from construction to operations.

• Process & Risk Awareness: Familiar with data center O&M management workflows; possesses a strong risk awareness with the ability to identify on-site operational issues, provide timely feedback, and drive optimization.

• Soft Skills & Traits:

  • Strong risk identification skills with the ability to effectively perceive abnormal operational scenarios.
  • High resilience and the ability to work effectively under pressure.
  • Strong sense of responsibility and highly enthusiastic about the work.
  • Excellent communication skills and a strong team player.