Facilities Engineer

About the role

In this role, your keen understanding of several angles in the site operations is crucial. You'll provide full maintenance site services by carrying out building procedures and performance measures to guarantee that the facility is in top shape. Working with the regional team, you'll keep a close look at energy use, costs and building systems to find sweet spots and make informed decisions. You'll find it useful to always have an action plan to protect the site, and the health and safety of all staff members. Your ability to create great connections with vendors is also essential to fulfil your site's needs. You'll play the part of both the motivator and connector who will pave the path for your team to succeed. Cultivating a culture of teamwork, excellence and sense of support should be second nature to you. You'll also need to make sure that your team is well-trained on the ins and outs of the facilities.

Key responsibilities

• Deliver exceptional customer service to meet the expectations of on-site clients
• Ensure timely completion of preventative and reactive work requests
• Manage the preventative and reactive maintenance database to efficiently handle work order and ticket requests
• Provide supervision during major works to ensure high-quality workmanship
• Conduct root cause analysis on major reactive faults and assess proposed rectifications with technicians to ensure suitability and effectiveness
• Perform regular site inspections and assessments to maintain building procedures and performance measures
• Coordinate and oversee day-to-day operations of facilities management for assigned properties
• Serve as a liaison between property owners, tenants, vendors, and internal stakeholders
• Respond promptly to maintenance requests, resolve issues, and achieve satisfactory resolutions
• Schedule and manage routine inspections, maintenance, and repairs of facilities

About you

• Diploma in Facilities Management or a related field is preferred
• Proficient in both written and spoken English
• Strong interpersonal skills for effective communication with various stakeholders
• Extensive experience in the built environment, with a solid understanding of HVAC, electrical, plumbing, carpentry, and general handyman tasks
• Previous experience in a similar coordination role would be advantageous
• Goal-oriented mindset with the ability to focus on meeting performance targets
• Strong problem-solving skills, capable of effectively resolving complex issues in ambiguous situations
• Self-motivated and able to work independently with minimal supervision
• Adept at prioritizing and managing operational works efficiently and within deadlines
• Quick to learn and adapt to utilizing required software