Facilities Maintenance Technician

JOB TITLE: Facilities Maintenance Technician

JOB NUMBER FLSA Status: Non-Exempt

DEPARTMENT DIVISION: Vesta Realty LLC

GROUP: Residential Property Management

REPORTS TO: Director of Facilities and Capital Improvements

JOB SUMMARY, DUTIES AND RESPONSIBILITIES, JOB REQUIREMENTS

SUMMARY

The Facilities Maintenance Technician is a highly skilled maintenance professional responsible for performing advanced troubleshooting, repairs, preventive maintenance, and general maintenance services across multiple residential properties within Vesta Realty's portfolio. This position requires extensive hands-on experience in HVAC, electrical, plumbing, and general building maintenance, with the ability to independently diagnose and resolve complex maintenance issues.

Unlike a traditional onsite maintenance position, the Facilities Maintenance Technician travels between properties to provide specialized technical expertise, assist with maintenance projects, and address operational maintenance needs. The ideal candidate has a strong background in multifamily property maintenance, possesses well-rounded technical skills, and can work independently in a fast-paced environment with changing priorities.

DUTIES AND RESPONSIBILITIES

• Travel between assigned residential properties to provide hands-on maintenance assistance based on operational needs and priorities.
• Diagnose, troubleshoot, repair, and maintain HVAC systems, including heating, cooling, and ventilation equipment.
• Perform electrical troubleshooting and repairs, including lighting, outlets, switches, breakers, and other electrical components, within applicable licensing requirements.
• Diagnose and repair plumbing systems, including pipes, drains, faucets, toilets, water heaters, and other plumbing fixtures.
• Perform general maintenance repairs, including drywall, painting, carpentry, flooring, doors, locks, fixtures, and other interior and exterior building components.
• Troubleshoot, repair, and replace residential appliances, including refrigerators, dishwashers, stoves, and garbage disposals.
• Assist with apartment renovations, unit turns, capital improvement projects, and other property maintenance initiatives.
• Identify and resolve complex maintenance issues that require advanced technical knowledge and troubleshooting skills.
• Perform preventive maintenance inspections and repairs to ensure building systems and equipment operate safely and efficiently.
• Provide additional hands-on maintenance assistance to properties experiencing increased work order volume, staffing shortages, or unexpected maintenance challenges.
• Evaluate maintenance concerns and recommend practical, cost-effective repair solutions.
• Collaborate with onsite property management and maintenance teams to coordinate repairs, prioritize assignments, and minimize disruptions to residents.
• Identify repairs requiring licensed contractors or outside vendors and communicate recommendations to leadership.
• Maintain accurate documentation of completed work, inspections, materials used, and outstanding maintenance concerns.
• Ensure all work is performed in accordance with company policies, applicable building codes, and safety regulations.
• Maintain tools, equipment, and supplies necessary to complete assigned maintenance responsibilities.
• Communicate work progress, maintenance concerns, and repair recommendations to the Director of Facilities and Capital Improvements.
• Perform other maintenance-related duties and special projects as assigned.

EDUCATIONAL REQUIREMENTS

• High school diploma or equivalent required; additional education/training is a bonus.
• Previous experience in the property management industry preferred.
• Proven experience in mechanical, plumbing, and electrical repairs, preferably in a residential or commercial setting.
• Advanced knowledge of HVAC systems, electrical repairs, plumbing systems, and general building maintenance.
• Demonstrated ability to independently troubleshoot, diagnose, and resolve complex maintenance issues.
• Strong hands-on HVAC experience, including diagnosing and repairing residential heating and cooling systems.
• Proficiency in general electrical and plumbing repairs commonly encountered in residential properties.
• Experience performing general maintenance tasks, including carpentry, drywall, painting, appliance repairs, and fixture replacements.
• Ability to read and interpret blueprints, schematics, and technical manuals.
• EPA certification, preferred.
• CPO certification, preferred.
• HVAC license, preferred.

PHYSICAL REQUIREMENTS

• Frequent standing, walking, and moving throughout various property areas, including outdoor spaces and uneven surfaces.
• Ability to maintain equilibrium to prevent falling from high places or when walking, standing or crouching.
• Ability to climb stairs, scaffolds, ramps, poles, and ladders, often while carrying tools or equipment.
• Ability to kneel, crouch, and crawl in confined spaces to perform repairs or inspections.
• Frequent use of hands for handling tools, equipment, and small objects.
• Frequent reaching by extending hand(s) or arm(s) in any direction.
• Frequent handling of various sizes and weights of items. Needs the ability to seize, hold, grasp, turn or otherwise work with one or both hands. Fingers are involved only to the extent that they are an extension of the hands, such as to turn a switch or replace a light bulb.
• Ability to operate standard maintenance tools and equipment safely, including power tools.
• Adequate vision for inspecting property conditions, identifying hazards, and reading small print or diagrams (corrective lenses acceptable).
• Ability to hear and communicate effectively with team members, tenants, and supervisors in potentially noisy environments.
• Ability to correctly and safely lift, carry, push, and pull items weighing up to 50 pounds regularly and up to 100 pounds occasionally. This may include furniture, appliances, and heavy machinery.
• Exposure to various weather conditions, including heat, cold, and rain, while working outdoors.

ADDITIONAL REQUIREMENTS

• Valid Driver's License and/or reliable transportation. Employees may be required to report to different locations for work, and attend offsite meetings, training sessions, conferences, events, etc.
• Proficiency in property management software.
• Proficiency in software applications such as Microsoft Office and Gsuite.
• Knowledge of, or ability to learn, Federal, State, and Local Laws pertaining to Fair Housing and Landlord/Tenant Laws.
• Communication Skills: Strong verbal and written communication, with the ability to interact professionally and respectfully.
• Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain attention to detail.
• Analytical Problem-Solving: Demonstrates sound decision-making, planning, and problem-solving abilities.
• Adaptability: Flexible and able to adjust to changing priorities and stressful environments.
• Multi-Tasking: Effectively handles multiple tasks with efficiency and accuracy.
• Technical Proficiency: Basic mathematical, typing, and computer skills, with the ability to learn new software and systems.
• Collaboration Independence: Capable of working both independently and as part of a team.
• Professionalism: Maintains confidentiality and delivers exceptional customer service in a professional manner.
• Willingness to be on-call, carry a cell phone, and adjust work schedules as necessary to meet business needs and operational demands.

Please note: This job description is not intended to be an all-encompassing list of duties, responsibilities, or qualifications. Additional tasks and requirements may be assigned as needed to meet organizational objectives.