Facilities Management Manager

Deputy Manager - Facilities - Enabling Areas - Administration

Location - Gurgaon

Work Timings - Primary shift timings for this role are 1:00 PM to 10:00 PM and the night shift.

Your Work Profile

• Demonstrate highest possible standards of professional integrity / ethics, accountability & ownership, and good judgement.
• Be part of the administration team at your location office/s and ensure that daily office operations are performed efficiently.
• Supervise the facility by coordinating among the essential teams of soft services, building management services, maintenance (including equipment and their AMCs) & upkeep of the facility, front office team, vendor management, security, housekeeping, catering and cafeteria Management, printing & stationery, and Pantry Services and any other administrative cell or service pertinent to your respective office.
• Build and strengthen relationships with building authorities in which your office resides for quick resolutions of any related issues.
• Well-connected / networked and remain current with latest technology systems and procedures.
• Have sound knowledge of statutory compliances and ensure they are adhered to.
• Reporting to the Associate Director/PED, keep him appraised on a regular basis of the administrative functioning of your office facility.
• Have sound crisis management skills and ensure situations are well managed such as fire drills, transport arrangements in case of heavy rains, medical arrangements in case of emergencies etc. by creating a crisis management response team.
• Oversee statutory requirements of ISO Audits; In addition, contribute to the BCMS programme for the firm. You will also work with the BCMS Head for documentation.
• Gain sound knowledge of the Firms internal processes in handling and reporting of MIS and ensuring adherence to processes.
• Assist the Associate Director/PED in developing/improving and implementing policies and procedures for the department and organization.
• Assist the Associate Director/PED in preparing budgets, forecasts for the department.
• Streamline office operations to maximize quality and efficiency while optimizing/reducing costs.
• Manage and take responsibility for office projects, supervise and coordinate with contractors and consultants.
• Plan allocation and utilisation of space and resources for office facility.
• Familiarize yourself with various departmental SPOCs such as from Finance, IT, Talent, RRO as well as with Senior Management for seamless synchronization of administrative work.
• Build a rapport with the Business Teams and PEDs to understand their requirements and to have a strong working relationship at all levels. Ensure Talent and Service Line Partners requirements for their teams are met and addressed promptly.
• Need to make sound judgements in interviewing and recruitment of able team members.
• Carry out appraisals and identify professional requirements for team members. Appraise team members of all relevant professional trainings available within the Firm and keep them abreast of the latest trends in the Firm.
• Ensure a monitoring system of all records such as renewal of AMC contracts and any other agreements by appointed team.
• Sensitize team members of the Firm’s Diversity and Inclusion values and policies and ensure it is followed and respected.
• Assist with local Event Management for Firm and staff events pertaining to your geography. t

Key Skills Required

• B.A./B. COM/ B.SC/ BCA or MBA or Diploma in Business Administration or other related courses.
• Must have 7 + experience, preferably in a similar industry.
• Strong understanding of job description, good stakeholder management & negotiating skills.
• Strong Command over English both spoken and written as a language.
• Proven track record of good leadership and people skills.