Facilities Manager

We are seeking an experienced and hands-on Facilities Manager to oversee the maintenance, safety, efficiency and daily operations of our building, central kitchen and facilities.

The successful candidate will manage tenants, contractors, maintenance programmes and energy-saving initiatives. This role requires strong technical knowledge, problem-solving skills and the ability to maintain positive relationships with tenants and internal stakeholders.

Key Responsibilities

Facilities Management

• Oversee the daily operation and maintenance of the building, facilities and common areas.
• Ensure all mechanical, electrical, plumbing, air-conditioning, fire-protection and building systems remain operational and well maintained.
• Develop and implement preventive and corrective maintenance programmes.
• Conduct regular inspections to identify defects, safety risks and maintenance requirements.
• Respond promptly to breakdowns, emergencies and operational issues.
• Coordinate renovation, upgrading, repair and improvement projects.
• Maintain accurate records of inspections, servicing, repairs, warranties and statutory certificates.

Energy Management and Sustainability

• Monitor electricity, water and utility consumption across the premises.
• Analyse consumption patterns and identify opportunities to reduce energy usage and operating costs.
• Develop and implement energy-saving initiatives, such as lighting upgrades, air-conditioning optimisation and equipment efficiency improvements.
• Track energy-saving results and prepare regular utility and sustainability reports.
• Evaluate energy-efficient equipment and technologies based on cost, performance and return on investment.
• Promote environmentally responsible practices among tenants, employees and contractors.
• Support green-building certifications and sustainability programmes where applicable.

Tenant Management

• Serve as the main point of contact for tenants regarding facilities, maintenance and building-related matters.
• Build and maintain positive working relationships with tenants.
• Attend to tenant feedback, complaints and service requests promptly and professionally.
• Coordinate tenant move-ins, move-outs, renovation works and reinstatement requirements.
• Review tenants’ renovation plans and ensure compliance with building guidelines and statutory requirements.
• Conduct joint inspections with tenants and follow up on outstanding defects or corrective actions.
• Communicate building notices, maintenance schedules, shutdowns and emergency procedures clearly.
• Monitor tenants’ compliance with tenancy conditions and building rules.
• Assist management with tenancy administration, documentation and coordination where required.

Contractor and Vendor Management

• Source, evaluate and manage contractors and service providers.
• Obtain and evaluate quotations for maintenance works and facility projects.
• Monitor contractors’ work quality, safety practices, response time and service standards.
• Ensure contractors complete work according to the agreed scope, schedule and budget.
• Review service agreements and recommend contract renewals or replacements.
• Verify completed works and supporting documents before approving invoices.

Safety, Security and Compliance

• Ensure the premises comply with applicable building, fire-safety, workplace-safety and environmental requirements.
• Coordinate statutory inspections, licence renewals and regulatory submissions.
• Maintain emergency-response, evacuation and business-continuity procedures.
• Conduct risk assessments and support safety drills and emergency exercises.
• Investigate facility-related incidents and implement corrective and preventive actions.
• Work closely with security personnel to maintain a safe and secure environment.

Budgeting and Reporting

• Prepare and manage the annual facilities operating and capital-expenditure budgets.
• Monitor maintenance, utility and project expenses against approved budgets.
• Identify cost-saving opportunities without compromising safety or service quality.
• Prepare regular reports on maintenance performance, tenant matters, energy consumption, incidents and project progress.
• Provide recommendations to management on facility upgrades and long-term asset planning.

Job Requirements

• Diploma or Degree in Facilities Management, Building Services, Engineering, Property Management or a related discipline.
• At least 5 years of relevant facilities, building or property-management experience.
• Experience managing commercial, industrial, retail or mixed-use premises is preferred.
• Proven experience in tenant management and handling tenant-related concerns.
• Practical experience implementing energy-saving or sustainability initiatives is highly preferred.
• Good understanding of mechanical, electrical, air-conditioning, plumbing and fire-protection systems.
• Familiarity with Singapore’s building, fire-safety and workplace-safety requirements.
• Strong contractor-management, budgeting and project-coordination skills.
• Good communication, negotiation and stakeholder-management abilities.
• Resourceful, hands-on and able to respond effectively to emergencies.
• Able to work independently and manage multiple priorities.
• Willing to respond to urgent facility matters outside normal working hours when required.

Additional Advantages

• Certified Singapore Certified Energy Manager (SCEM).
• Certified Fire Safety Manager.
• Experience with BCA Green Mark projects or other green-building certifications.
• Experience using building management systems or energy-monitoring systems.
• Experience managing tenancy fit-out and reinstatement projects.