FACILITIES MANAGER

JOB SUMMARY

The Facilities Manager is responsible for overseeing property maintenance operations across four hotels managed by Uncommon Hospitality. This includes leading on-site maintenance teams, managing vendors, overseeing budgets, and ensuring each hotel operates in line with safety regulations and brand standards.

This position plays a key role in supporting a consistently high level of guest experience through intentional, well-maintained property environments. The role is highly collaborative and works closely with General Managers throughout the portfolio.

ROLE AND RESPONSIBILITIES

LEAD AND SUPPORT ON-SITE MAINTENANCE TEAMS

• Foster a culture of accountability, professionalism, and pride among maintenance team members.

• Recruit, train, coach, and develop maintenance personnel across all properties.

• Conduct regular site visits to ensure consistency in maintenance standards and execution.

• Provide leadership and support to maintenance teams by identifying opportunities for growth and development.

• Ensure timely completion of maintenance requests and work orders.

• Develop succession plans and strengthen technical capabilities throughout the maintenance team.

• Track maintenance issues and requests, assign work, and follow up to ensure completion.

MAINTAIN HIGH STANDARDS OF PROPERTY FUNCTIONALITY AND SAFETY

• Conduct regular walkthroughs of each property to identify and resolve maintenance issues.

• Prioritize preventative maintenance and ensure timely response to urgent repairs.

• Ensure all systems, including HVAC, plumbing, electrical, and related infrastructure, are maintained regularly and functioning safely and efficiently.

CAPITAL PROJECTS & RENOVATIONS

• Lead capital improvement projects from planning through completion.

• Assist in identifying, prioritizing, budgeting, and executing renovation initiatives.

• Coordinate contractors, vendors, and project stakeholders to ensure successful project outcomes.

• Monitor project schedules, budgets, and quality standards.

• Support property improvement initiatives that enhance guest experience and operational efficiency.

• Collaborate with company leadership on future development and expansion projects.

FACILITIES FINANCIAL MANAGEMENT

• Develop and manage maintenance and facilities budgets.

• Monitor expenditures and ensure responsible stewardship of company resources.

• Assist with annual capital planning and forecasting.

• Identify cost-saving opportunities through operational efficiencies and preventative maintenance.

• Prepare reports and recommendations regarding facilities performance, asset conditions, and capital needs.

VENDOR AND PROJECT OVERSIGHT

• Develop and maintain productive relationships with vendors, contractors, and service partners.

• Solicit competitive bids and negotiate pricing for maintenance services, contracts, equipment, and materials.

• Evaluate vendor performance and ensure compliance with company standards and contractual obligations.

• Identify opportunities to reduce costs while maintaining quality and service levels.

• Standardize purchasing practices where appropriate across the portfolio.

CULTIVATE FRUITFUL AND BENEFICIAL RELATIONSHIPS WITH STRATEGIC BUSINESS PARTNERS

• Ensure consistent and productive connections with local and regional businesses.

• Promote mutual respect and professionalism in all interactions with key partners.

• Ensure hotels operate as responsible and engaged members of their local communities.

ENSURE RIGOROUS KNOWLEDGE OF AND ADHERENCE TO ALL APPLICABLE LAWS, POLICIES, AND PROCEDURES

• Ensure compliance with all applicable local, state, and federal regulations.

• Maintain compliance with OSHA requirements, life safety standards, environmental regulations, and company policies.

• Ensure all required inspections, certifications, and preventative testing programs are completed.

• Develop emergency preparedness and response procedures related to facilities operations.

• Promote safe working practices and a culture of safety throughout the organization.

CORE REQUIREMENTS

• Excellence Driven

• Accountable

• Attention to Detail

• Communication

• Integrity

PREFERRED SKILLS & QUALIFICATIONS

• Proficient in Microsoft Office applications.

• Experience with maintenance tracking and/or work order software preferred.

• Familiarity with seasonal operations, historic renovations, and coastal property maintenance.

ADDITIONAL NOTES

This position must be able to maneuver to all areas of the hotel. Responsibilities require mobility, prolonged standing, bending, stooping, and reaching. Must be able to respond to visual and aural cues and tolerate varying levels of stress, temperature, and fatigue. Ability to lift up to 50 pounds comfortably is required.