Facilities Manager

About the role

Lead, supervise and manage the Facilities and Maintenance team to ensure the smooth and efficient operation of the shopping mall or commercial building. Oversee the day-to-day operations, maintenance and administration of the building, common areas, infrastructure and surrounding grounds.

Key responsibilities

• Lead, supervise and manage the Facilities and Maintenance team to ensure the smooth and efficient operation of the shopping mall or commercial building.
• Oversee the day-to-day operations, maintenance and administration of the building, common areas, infrastructure and surrounding grounds.
• Develop, implement and monitor preventive and corrective maintenance programmes for all Mechanical & Electrical (M&E) systems, including HVAC, lifts, escalators, fire protection systems, generators, CCTV, access control, lighting and plumbing systems.
• Conduct regular inspections of building facilities to ensure operational efficiency, safety, cleanliness and compliance with statutory requirements.
• Plan, prepare and manage annual maintenance budgets, monitor operational expenditures and identify cost-saving initiatives without compromising service quality.
• Manage procurement activities, including preparing technical specifications, obtaining quotations, evaluating tenders, recommending contractors and suppliers and ensuring quality service delivery.
• Supervise and evaluate the performance of service providers, including security, cleaning, landscaping, pest control, waste management, lift maintenance and other specialist contractors.
• Ensure all statutory licenses, permits, insurance policies, certifications and service contracts are valid, renewed on time and fully compliant with regulatory requirements.
• Coordinate rectification, repair, refurbishment and upgrading works for common areas and building facilities while minimizing disruption to tenants and shoppers.
• Monitor utility consumption and implement energy efficiency initiatives to optimize operational costs and sustainability performance.

About you

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Facilities Management, Property Management, Engineering or a related discipline.
• Minimum 5 years' relevant experience, including at least 3 years in a managerial or supervisory role, preferably in shopping mall, commercial or mixed-use property management.
• Strong knowledge of Malaysian building regulations, including the Street, Drainage and Building Act, Fire Services Act, Occupational Safety and Health (OSH) requirements and other relevant statutory regulations.
• Sound understanding of building systems, including Mechanical & Electrical (M&E), HVAC, lifts and escalators, fire protection systems, CCTV, access control, plumbing and building automation systems.
• Excellent leadership, communication, interpersonal and stakeholder management skills.
• Strong analytical, planning, problem-solving and decision-making abilities.
• Self-motivated, proactive and able to work independently under pressure.
• Proficient in Microsoft Office applications and computerized maintenance management systems (CMMS).
• Excellent command of both English and Bahasa Malaysia, written and spoken.