Facilities Manager

Job Purpose: The Facilities Manager will be responsible for overseeing daily operations and management of facilities, ensuring they are well-maintained, efficient, and meet customer needs. The ideal candidate will possess strong organizational and leadership skills, a comprehensive understanding of facilities management principles, and a customer-focused approach.

Duties and Responsibilities:

• Manage daily operations of facilities, overseeing maintenance, repairs, and service requests.
• Ensure facilities are well-maintained, clean, and safe for users and visitors.
• Develop and implement preventive maintenance programs to reduce equipment failures, extend asset life, and minimize downtime.
• Coordinate and schedule maintenance and repair activities, ensuring timely and efficient completion.
• Manage vendor relationships and contracts for maintenance, repairs, and other facility-related services.
• Conduct regular inspections and audits of facilities to identify maintenance needs, safety hazards, and improvement opportunities.
• Respond promptly to emergencies and incidents related to the facility, ensuring swift resolution and minimal disruption to operations.
• Collaborate with clients to understand their facility needs and provide effective solutions.
• Develop and manage facility budgets, tracking expenses and ensuring cost-effective operations.
• Invoice clients monthly for contracted work, as well as additional services, and follow up on collections.
• Monitor and analyze facility performance metrics, identifying areas for improvement and implementing corrective actions.
• Ensure compliance with regulatory requirements, building codes, and safety standards in all facility operations.
• Implement and promote sustainable practices and energy-saving initiatives.
• Develop and maintain facility documentation, including maintenance records, operating procedures, and emergency response plans.
• Foster a positive and collaborative work environment, leading and motivating facilities management teams.
• Provide regular reports and updates to senior management on facility management activities, performance, and key metrics.
• Stay informed about the latest industry trends, best practices, and developments in facilities management technologies.
• Maintain a strong focus on customer service, addressing client inquiries and concerns professionally and promptly.
• Adhere to company policies and procedures, including health and safety guidelines.

Required Qualifications and Experience:

• Bachelor’s degree in Engineering, Facilities Management, Business Administration, or a related field. Relevant certifications or a combination of education and experience will also be considered.
• Proven experience in facilities management, preferably in a service-oriented company.
• Strong knowledge of facilities management principles, practices, and standards.
• Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
• Ability to build and maintain relationships with clients, vendors, and stakeholders.
• Proficient in facilities management software and tools.
• Proficiency in both Arabic and English, spoken and written.