Facilities Manager

The Facilities Manager ensures the efficient operation and safety of Excelsior University’s Albany campus. This role serves as the on-site point of contact, overseeing vendor services, space readiness, and compliance with safety standards. The Site Manager also supervises a small on-site team and coordinates with a property management company to maintain a professional and welcoming environment for staff and visitors. In addition, the site manager will serve as a point of contact for additional Excelsior University sites as they are established in regions throughout the United States.

Duties and Responsibilities:

Operational Oversight

• Act as the primary on-site contact for all campus operations, ensuring a safe, functional, and welcoming environment.
• Monitor and manage services provided by the property management company, including janitorial, landscaping, snow removal, and building maintenance.
• Respond to urgent site issues and coordinate emergency repairs with external vendors and management.
• Oversee main reception function for the institution, which includes walk in visitors, visitor and staff badge distribution, and main phone reception services.
• Oversee mailroom operations for the institution.
• Serve as a point of contact and subject matter expert for other Excelsior University sites who do not have full-time site managers.

Space & Resource Management

• Coordinate space setup and vendor services for occasional on-site events and meetings.

Preventive Maintenance & Compliance

• Ensure preventive maintenance schedules are followed by the property management team within budget guidelines.
• Maintain emergency preparedness plans (fire evacuation, disaster response) and serve as the site emergency coordinator.
• Promote good housekeeping and compliance with health, safety, and accessibility standards.

Vendor & Contract Coordination

• Act as liaison for vendor relationships; review service reports and approve work orders in collaboration with property management.
• Assist with RFPs, bid reviews, and contract documentation as needed.

Supervisory Responsibilities

• Supervise the receptionists, mailroom, and one facilities team member, providing scheduling, guidance, and performance feedback.
• Foster a positive and professional on-site experience for staff and visitors.

Other Duties

• Serve as site backup coordinator onsite security concerns.
• Attend professional development opportunities as required.
• Perform additional responsibilities as assigned to support site operations.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education: Associate’s or Bachelor’s degree in Facilities Management, Business Administration, or related field preferred.
• Experience:
  • 3+ years of experience in facilities or site management, preferably in higher education or corporate environments.
  • Experience supervising staff and managing vendor relationships.
• Skills:
  • Strong organizational and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to manage multiple priorities in a hybrid work environment.
  • Proficiency with Microsoft Office Suite and familiarity with facilities management software.

Key Competencies

• Leadership and team management
• Vendor and contract oversight
• Emergency preparedness and compliance
• Customer service orientation
• Adaptability in a hybrid work setting

Work Environment

• Primarily on-site role with occasional flexibility for remote work and travel to additional Excelsior University locations.
• Requires ability to respond to urgent issues outside of standard business hours when necessary.

The hiring salary range for this position is $62,354.00 - $65,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.