Facilities Officer

Key responsibilities

1. Facilities Inspection & Maintenance

• Conduct regular inspections of outlets and company facilities.

• Identify maintenance issues, defects, safety concerns, and potential risks.

• Ensure facilities, equipment, fixtures, and building systems are maintained in good working conditions.

• Coordinate preventive and corrective maintenance works.

2. Repair & Problem Solving

• Attend to facilities-related complaints and maintenance issues from outlets.
• Identify the cause of problems and coordinate appropriate solutions.
• Follow up on major repair works until the issue is fully resolved.
• Escalate serious or urgent issues to the relevant management or external contractors.

3. Contractor & Vendor Management

• Coordinate with contractors, suppliers, and service providers for maintenance and repair work.
• Arrange and monitor contractor site visits and repair schedules.
• Ensure completed works meet the required standards and specifications.
• Maintain records of contractor services and maintenance activities.

4. Outlet Support

• Provide facilities support to existing outlets.
• Assist with facilities preparation and setting up for new outlets.
• Coordinate maintenance, repair, renovation, and improvement work at outlets.
• Conduct onsite visits when required to assess and resolve facilities issues.

5. Preventive Maintenance

• Develop and monitor preventive maintenance schedules.
• Ensure regular service of relevant facilities and equipment.
• Track maintenance activities and ensure scheduled works are completed on time.

6. Facilities Records & Documentation

• Maintain an updated record of facilities, equipment, maintenance activities, and repair history.
• Prepare maintenance reports and follow-up records.
• Monitor facilities-related expenses, quotations, invoices, and service documentation where required.

7. Safety & Compliance

• Ensure facilities are maintained in accordance with company safety requirements and applicable regulations.
• Identify potential safety hazards and recommend corrective actions.
• Support inspections, audits, and compliance-related activities.

8. Project & Improvement Support

• Assist with outlet renovation, refurbishment, relocation, and new outlet setup projects.
• Coordinate facilities requirements and work schedules with relevant departments.
• Recommend improvements to enhance the condition, functionality, and efficiency of company facilities.

Job Requirements:

• Diploma or Degree in Facilities Management, Building Management, Property Management, Engineering, or a related field.
• Relevant experience in facilities management, building maintenance, outlet maintenance, or a similar role.
• Good knowledge of general building and facilities maintenance.
• Good problem-solving and coordination skills.
• Able to communicate and coordinate effectively with contractors, vendors, outlets, and internal departments.
• Willing to travel to outlets for onsite inspection and support.
• Able to work independently and manage multiple maintenance issues at the same time.