Facilities Officer

About the Role:

We are seeking a proactive and hands-on Facilities Officer to support the day-to-day management of the

organisation's workplace facilities and infrastructure. This role is responsible for coordinating facilities

operations, maintenance activities, vendor and contractor management, and liaison with Building

Management to ensure a safe, efficient, and well-maintained workplace environment.

The successful candidate will be a self-motivated individual who takes ownership of facilities matters, works

collaboratively with stakeholders, and ensures issues are followed through to timely resolution.

Key Responsibilities:

• Coordinate daily facilities operations and maintenance activities across office premises.

• Monitor preventive and corrective maintenance works and ensure timely completion of follow-up actions.

• Conduct regular site inspections to identify defects, maintenance concerns, and operational risks.

• Liaise with Building Management on building services, access arrangements, maintenance matters, and facilities-related issues.

• Manage and coordinate vendors, contractors, and service providers to ensure quality service delivery and compliance with agreed requirements.

• Obtain quotations, verify completed works, and support invoice processing and related administrative requirements.

• Maintain accurate records of maintenance activities, service reports, assets, and facilities documentation.

• Track, monitor, and follow up on outstanding facilities issues through to closure.

• Support workplace improvement initiatives, office projects, space planning activities, and reinstatement works.

• Assist with workplace safety, emergency preparedness, business continuity activities, procurement matters, and other Workplace Management initiatives.

• Perform other duties as assigned by the Head, Workplace Management.

Requirements:

• Diploma in Facilities Management, Building Management, Engineering, Property Management, or a related discipline.

• Minimum 2 years of relevant experience in facilities management, building management, property management, workplace management, or a similar environment.

• Experience in coordinating vendors, contractors, maintenance works, and facilities service providers.

• Ability to independently manage facilities issues and drive matters through to resolution.

• Strong organisational, communication, and stakeholder management skills.

• Good problem-solving ability with a hands-on and service-oriented approach.

• Ability to manage multiple priorities and respond effectively to operational requirements.

• Proficient in Microsoft Office applications.

• Experience in a corporate office, financial services, or regulated environment will be an advantage.

Key Competencies:

• Facilities Operations & Maintenance
• Vendor & Contractor Management
• Problem Solving & Troubleshooting
• Stakeholder Management
• Planning & Organisation
• Accountability & Ownership
• Service Excellence
• Communication & Collaboration
• Risk Awareness

What We Are Looking For:

We are looking for an individual who goes beyond simply responding to facilities requests and is willing to

take ownership of issues from identification through to resolution. The ideal candidate is proactive,

dependable, and comfortable working with Building Management, contractors, service providers, and internal

stakeholders to deliver an efficient, safe, and positive workplace experience