Facilities Officer

In this position you will.... The Facilities Officer plays a key role in delivering efficient workplace operations and exceptional customer service across the office environment. The role is responsible for managing mailroom and courier services, supporting workplace and pantry operations, maintaining accurate records, and ensuring a seamless experience for employees, visitors, and service providers. Working closely with the Senior Facilities Officer, the Facilities Officer helps ensure daily operations run smoothly and supports workplace projects, including office move and onboarding activities.

You will be responsible for…

• Mailroom & Courier Operations
• Workplace & Customer Service
• Reporting & Administration
• Vendor & Financial Support
• Workplace Operations Support

For you to be successful… We expect you to be able to demonstrate the following key competencies

• Strong customer service and interpersonal skills.
• Excellent organisational and time-management abilities.
• Strong attention to detail and accuracy.
• Effective communication skills, both written and verbal.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office applications and workplace management systems.
• Problem-solving mindset with a proactive approach.

Qualifications You will require the following qualifications and skills

• Diploma or equivalent qualification in Facilities Management, Business Administration, Hospitality Management, or related discipline preferred.
• 2-4 years' experience in facilities, workplace services, mailroom operations, office administration, hospitality, or customer service.
• Experience working within a corporate office environment is advantageous.