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Facilities Officer – Customer Services Focused

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Onsite

Facilities Officer – Customer Services Focused

ISS Facility Services Limited

Facilities Officer – Customer Services Focused

1 month ago

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Important information


Contract type:

Permanent

Work mode:

Onsite

Published on:

14 September 2026

What they need


ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment and our people.

Location: Tseung Kwan O

Language: English & Chinese

What you’ll do

  • Manage and provide customer services and administrative support at Building Management Office and the reception counter
  • Monitor the operation of building systems, including electrical, mechanical and IT infrastructure related to facility and property management
  • Assist in facilitate the building maintenance and repair works
  • Handle and prepare incidents reports and management reports
  • Perform any other ad-hoc tasks as required

Key qualifications

  • HKCEE / HKDSE or above
  • Minimum 1 year’s experience in customer service

Personal skills you excel

  • Good command of written and spoken English and Chinese, including Putonghua
  • Good communication and interpersonal skills
  • Good customer services skills

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

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